Flights we're on time both ways,staff very helpful,and we were seated together,all good thank you.
If you know the flight will be delayed let people know before they board to avoid toilet and refreshment issues. Otherwise a good flight
Slight delay on flight but we were kept really well informed through txt.
Too many add on items to the basic price
The scramble and queues at the gate itself with people getting their obviously over-sized trolley cases stuck , more than once, in the guide/measure before finally giving in then having to pay, could have been avoided by providing the device earlier in the process.
Flybe now check cabin bag sizing at boarding even though suitcases are sold as “cabin bags” wasn’t impressed with attitude from the staff.
Unfortunately we have only rated our flight 2 stars due to the return flight. Going out to Aberdeen was excellent coming back however was not so good. My husband is disabled and on the flight out our seats we 18a and 18b which was perfect. In through the back of the plain in wheelchair and into our seats. Coming back we were allocated the same seats but when we go on the plane the cabin crew said we had to sit in 16a and 16b which made it terribly difficult for my husband as it was further down the plane so the wheelchair assistance was trying to get my husband into his seat with other passengers trying to get around him. Our seats were given to a male and female who also could not understand why they had been moved. When we asked for an explanation we were just told 'we have to have certain people in certain seats' What exactly does that mean? We were extremely disappointed after the excellent experience on the flight out. This left my husband quite distressed and uncomfortable for the return flight!
£50 charge on cabin bag which was in the size guidelines and weighed no more than 10 kgs
Fly to your published schedule