It was a good experience
It was a generally pleasant flight. It ran smoothly and there were minimal delays.
Experience was satisfactory
Rate was lovely. Flight delayed 2hrs
No individual onboard entertainment. Refreshments served late
Booking of the tickets was easy and straightforward, also the flights were excellent, thank you
I still have not received my luggage since I came back on Monday
I did not find this airline to be customer-centric. Some basic things that should have been done were ignored and this cost me (and others) heavily.
Over 4 hours delay on flight from Lagos to Casablanca with no explanation. No alternative arrangements or apologies. The crew customers services is appalling. The food is awful. The overall experience is terrible
Absolute nightmare, to and from, one of my luggage did nt arrive in Lagos until 3 days later, going back the flight was delayed for about 6 hrs.
Over 6 hours of delay, no prior notice. No communication from the airline, and no compensation.