British Airways flights - Jersey to Faro (JER-FAO)

Jersey - Faro routes reviewed by our customers

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1 reviews
Viewing most relevant 1 reviews
Average rating   3.0/5  
KF


(17-Dec-2017)

City:Jersey
Age:31-50
Class of travel:Economy
3.0/5  
Flights were on time. However BA lost our case and therefore we were in Faro with no suitcase - the airline advised that the case 'may' arrive the following day although we needed clothing and toiletries which we had to purchase. Bizarrely on our return journey BA informed us that our suitcase was now 1kg over the required amount and informed us that we needed to remove items or we would be charged for the excess. Our suitcase was the exact weight when we left for our holiday and therefore it was the additional essential items that we purchased during the absence of our case that resulted in the case now being over the required weight. As we did not have a spare bag we had to carry our additional items of clothing on to the flight!!