Everything about the experience was brilliant - efficient & punctual.
would be useful to know when check in started for those who do not have smart phones or apps
Easy check in great staff
Flying with Flybe makes me nervous as i never know if it will be delayed, sent to a nearby airport or cancelled .. doesn't make for a good experience. On this case my flight down to Birmingham was delayed by one hour. however my flight home did take off on time.
Call passengers too early and then have a long wait at foot of stairs.
Flight good ... on line check in and boarding pass acquisition much less so
The booking reference was different in booking confirmation and airlines. It was difficult to trace the flight for me.
Delayed on. It’s journeys
delayed on way back caused problems for me
absolutely dreadful flights. connecting flight to Glasgow cancelled and had to wait 6 hours for flight from Birmingham to Glasgow. I would never choose to fly flybe again. Me and two colleagues were on business trip to Milan. tow of us were delayed 6 hours getting home due the above and my other colleague who travelled home the following day has lost his hold luggage - flybe no idea where it has gone.
I decided not to fly - I am trying to reduce my carbon footprint and don't feel that the airlines are taking this issue seriously. the only way I can influence this is by not flying in the future.
When I arrived at check in for the return leg of my flight staff told me I had "requested a refund" and was no longer on my flight home. I hadn't requested a refund. I had to buy myself another ticket while still at the airport at a much higher price arriving home much later than planned. I'm disabled so this whole situation had a severe adverse effect on my health and I'm missing work while recovering this week. I'm now down a couple hundred pounds and will be seeking remuneration from your company.
The airline needs to have contingency planning in place for cancelled flights.
I was picked on to put my hand luggage in the measuring gauge and charged £35 pounds because the feet and handle on one side took my case slightly over the measurement! My case was a hard shell so as I didn't have a screwdriver on me as you are not allowed that on the flight so I could not remove them! Other people were not checked and some people had much larger cases than me! I unscrewed them for coming back and when asked to put my suitcase in the gauge it fitted perfectly! I will not be flying fly be ever again!