We were taken off our original flight as the aircraft was downgraded left on standby the staff were unhelpful didn’t know what was going on and never apologised once! We were in the queue for 3 hours until we were finally put on a flight to Manchester where we than had to find a way to Birmingham and again we’re not given any help or assurances of how we were getting back from Manchester to Birmingham.
Whilst I understand this is a computer generated ask it is incredibly difficult to write about a flight that was cancelled!!!!
Very small and old aircraft charging most people £50 because the hand luggage restrictions! The size allowed is way too small!
Four hours delay flying out of Birmingham. Lost transport options and the holidays were messed