Very good great enjoy with the airline
Very good and punctual service. Comfortable.
Some delays, friendly staff.
I had the worst cup of coffee ever on Lott airways flying London to Warsaw .
The flight was more or less on time and the staff were very pleasant. Complimentary cup of coffee and a chocolate wafer was a nice touch. Otherwise I thought that this had the feel of a budget airline without a particularly budget price.
Transfer from non-Schengen to Schengen country via Warsaw is a major hassle. My 45min transfer time included 30min in the queue for extra security check at Warsaw airport. Nearly missed my connecting flight in spite of running like mad through the airport ...
Zero flexibility offered on this ticket meant that I could not rebook it.
the flight was 4 hours late
On the way to Kiev everything was OK . Howoever no Kosher food was provided despite having been ordered well in advance.On the return journey the flight LO 764 Lvov to Warsaw was cancelled -no reason given. I was re booked for the following morning 28th December LO758 at 6.15 to Warsaw and to follow with LO 281 to Heathrow. This was also cancelled for ''Technical Reasons'' Since I only eat Kosher food I was not served any meals until I arrived home. This was all very disappointment and I am pressing for compensation both for the inconvenience and loss of earnings for 3 hours work on Friday morning and £60 fee for return from Gatwick Airport to home. The original airport of arrival was Heathrow which is much closer