The airline offers good value for money and I was given the opportunity to upgrade. All staff were courteous and helpful
Please less adverts offering future discounts. I would have blocked but needed boarding passes
Seats were not good & damaged. Food was OK not brilliant. Luggage allowances not generous. Very strict at the check-in desk.
my trip to Toronto was vey pleasant and the choice of food as well as the choice of films was very good. was not happy on the way back to London Gatwick there were not hot drinks on offer and even though it was very cold evening I was severed a frozen little barley salad and not a very pleasant hot sandwich just before arriving to Gatwick shame not even a cup of tea as I said before ...don't know what went wrong with the hot drinks.
Awful airline no flight entertainment on the way back. Food was also bad.
Cheap. Not a lot good to say other than that. The cabin crew on the return flight were friendly.
They don’t give blankets on board if feeling cold, have to pay $20
Need to prompt people if visa is needed!