Delayed Joburg to Harare
I did not get your checkin soon enough and had already checked in at the airport. Found you App difficult to use. No point if there is no Wifi
Two lost bags in transit from Johannesburg to Windhoek which we did not manage to get back until arriving at Johannesburg for our flight back to UK somewhat spoiled the whole experience!
The most frustrating thing about flying is the missing or inadequate signage in airports ... all of them! It's truly bizarre that they can get it so wrong when it's so important to travelers.
Good
I did not travel with you to J/burg I missed my flight as I went to a wrong Gate for some reason. Your kind staff member had to connect me with Emirates to be on time for y dads burial.