Not pleased about queuing on the tarmac in sub zero temperatures for 10 minutes waiting for people to get comfortable in there seats etc while boarding at the front was enclosed in tunnel. Otherwise very pleasant treatment.
The queue at Southend Airport bag drop was horrendous we arrived in plenty of time but as there were so many flights going out at a similar time it was one big queue for all flights and seemed disorganised. Easytjet had 4 desks open so did Ryanaire but they only had one flight and 4 desks (seemed very disproportionate). Once we had gone through bag drop and security (which was fine) out flight was already boarding so no time for any refreshments etc. before we boarded the plan. Not a good start to the journey.
Get at least two people on bag drop to clear the queue more quickly