Istanbul to London flights

Good airport

My luggage was missed when I went to my destination in Tehran Iran. I got my luggage 9 days later. I was told that my luggage from Stansted Airport was not send.

Well-positioned airport clean and well sign posted

Not the best airport to fly from staff is unaware of all flights regulations soon as our flight was cancelled at 8:30pm it took the staff to find hotels at 00:00pm that’s when we reached hotel next morning we were told to be ready by 9:30 the taxis came to pick us up at 9 we had rush everything and soon as possible

After embarking it was like the Marie Celeste and nothing was working. The lift were out of order and there were signs to arrivals that didn't lead anywhere it was possible to go. Several hundred eventuall found our way down an escalator that wasn't working to a transit train that had a sign saying out of order. Then mgically a train came nd the doors opened and several hundred people clambered inside and waited. And waited. And waited. Then there was an annuncement that the train was out of service so several hundred people got off the train and climbed back up the escalator that still wasn't working and stood around for another ten minuted. Then a women turned up who seemed amazed that we didn't know that we were supposed to go through an unmarked door to outside where a bus was waiting. The driver and the woman tried desparately but unseccessfully to fit 200 people into the bus which was packed like a tokyo tube. In retrospect it was comical.

Shouldn’t keep passengers in the aircraft for 4 hours

SIMPLE PROCEDURES TO AID CHECK IN. LOTS OF FACILITIES.

The only incident was that one of the suitcases' shell was cracked on the flight between Athens/Istanbul and Stansted. We will now have to try and initiate a claim for the damage.

Fantastic airport no issues

Good efficient airport but it does not allow operation of cheap cabs/shuttles to nearby towns. This is the biggest negative. Consider the situation that you pay £70 for the flight and then you have to pay about £100 to get to Colchester. This is unacceptable. Also set-down and pick up should be free.

Bus travelling in the airport premises to get into the plane climbing stairs with a cabin bag even for disable people and elderly and children was difficult not organised .

Good

Seating very uncomfortable

I am always flight stanstead first think not to far my home other very good I am always happy

It was very crowded. especially security queue

Just the above comment about the announcements .

The departures gate was cordoned with no proper indication of where you should go. The departures desk girl had her head down and can't be seen so when you finally get to where the departures entry is it still looked closed with no one there.

To/from Long term parking was easy using the buses

Better when going to turkey but will never use this Pegasus when going northern Cyprus.

Very pleased with the standard of staff and planes

Pleasant journey

Good service

Lots of walking

However between Istanbul and Stansted the lock had been removed from my suitcase and another one put in in its place. (??????)

crowded. long wait for machine recognition of passport details, too much security - feel as if use are suspected of some thing, missing the old friendly smiles and professionalism.

Check in was chaotic but staff did their best to help things along.

VERY GOOD

I can not use the free wi fi service annoying

-

Good

I cancelled this trip. Why do you keep sending me the texts and messages?

New Terminal 2. All ok. Why are you asking questions about Heathrow when you need feedback on Istanbul Havilamani?

It was a nice experience

best inflight meal I have ever had

Process for self service check in unclear and confusing

Excellent service.

Baggage reclaim took a long time - don't know if anything can be done about that.

Just the food is to small..

To much checks it need to be rreduced

Great service

In end was my first time travelling at Turkish airlines for me they r very off course there will always be a bad employee among the good one.

Good

Availability of wheel chairs

Welcoming

Brilliant & seamless

modern

Very disappointed with airport on arrival as baggage had arrive but was apparently stuck but took 50min for someone to go down and check for the last 4 ppl bags

Tou must give amore care and service for the infant son

Thank you

Very good experience with opodo everything as expected!

For trsvellers on a tight budget not enough cheaper places to eat.

Security check queues were very long and very slow. Very unfriendly security checking staff too.

I like Gatwick it's planned out well

Great but could do with some more exclusive shops.

Easy to navigate. The ambiance is a bit lacking in the terminal however.

Excellent!

Quick

Good value for money.

Good

I love Gatwick

Had a good flight

Excellent

Stewardess from Turkey to London seemed to a bit racist.

Excellent

OK. But deteriorating.

Too far for me prefer Heathrow

Great facilities but couldn’t locate the prayer room.

OK

Was good

As mentioned only the stop over in Istanbul Ataturk airport was not enjoyable.

Ok.

I have always used Gatwick and found it very good.

Very good