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In last two years have flown long haul with JAL Virgin and Emirates. This flight with BA for which we paid extra to fly premium economy was by far the worst. Would not fly BA again unless there was no other choice
Insufficient time allocated for transfer at Heathrow. Absolute min required is 2 hours with comfortable time 3 hours on return. Will never travel Virgin Atlantic again felt like cattle on a money making conveyor belt. Never had to pay to prebook my seats and I travel long haul min 3 times year. No free travel/ comfort packs insufficient drinking water available for passengers.
Very bad experience I had 2 suite cases to travel to Ghana but was I told coming back I did not have suite case so I was made to borrow money to pay $60. Then sat in a sit close to a very large passenger where I was unable to move on a 6hours flight from Ghana not even my arms. I have been in a lots of pains in my back and arms taking regular pain relief. I have to see my doctor as the pain is so bad. I shouldn't be treated this way as I paid a lot for my ticket.