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British Airways UK
About British Airways
British Airways, also commonly known as BA, was founded in 1973 and comprises the flag carrier airline of the United Kingdom. The airline has two hubs strategically situated in London Heathrow and Gatwick airports. British Airways is the largest airline in the United Kingdom in terms of flight size and the second largest when measured by passengers carried, the first being easyJet in this case. The airline is also the second largest airline in Europe, after Air France.
British Airways Plc and a number of subsidiaries make up the British Airways Group, formed in 1972. British Airways has many airline partners and codeshare agreements. In addition, being a founding member of the Oneworld airline alliance has allowed British Airways to collectively serve more than 600 destinations worldwide. Finally, following the merger of British Airways and Spanish airline Iberia in January 2011, one of the world's largest airline groups was formed, the International Airlines Group, IAG.
Online check-in
The airline offers four different ways to check-in. Passengers with a British Airways booking can check-in online from 24 hours prior to scheduled flight departure and print out their boarding pass. Travellers may also check-in using the British Airways mobile app then download their boarding pass on their mobile. Alternatively, it is possible to check-in and print out boarding passes at the airport kiosks or at the airport check-in desk. Those with hand luggage can proceed directly to airport security whilst passengers with checked baggage need to pass by the bag drop desk.
Hand luggage allowance
On BA flights passengers are entitled to one item of hand luggage in addition to a laptop case or handbag. The cabin baggage must weigh up to 23kg and not measure more than 56cm x 45cm x 25 cm. Similarly, handbags and laptop cases must not exceed the dimensions of 45cm x 36cm x 20cm.
Checked baggage allowance
The British Airways checked baggage allowance varies in accordance with the passengers' class of travel as follows:
- Economy Class (UK Domestic, Euro Traveller, World Traveller, Eco) - 1 item of checked baggage weighing a max 23kg.
- Premium Economy Class (World Traveller Plus, Prem Plus) - 2 items of checked baggage weighing a maximum 23kg each.
- Business and First Class: Club Europe members are entitled to 2 items of checked baggage weighing a maximum 32kg each whilst Club World. Club World London City, Biz Bed and First members are allowed 3 checked bags weighing 23kg each.
Additional allowances apply for frequent flyers and there are exceptions on flights to Brazil, and flights to and from Ghana, Kenya, Liberia, Nigeria and Sierra Leone. With a British Airways booking different checked baggage allowances also apply to connecting journeys originating in Saudi Arabia going to the USA, Bermuda or Canada as well as connecting journeys between India, the USA, Bermuda and Canada.
Airline information
- Airline name: British Airways
- IATA code: BA
- Founded: 1974
- Headquarters: Waterside, Harmondsworth, United Kingdom
- Website: www.ba com
Latest customer reviews on British Airways flights
inflight service is less than what British Airways can provide.
It's a long way in economy
British Airways needs to adress a number of issues with its Business Class service from Nairobi to London: 1. Lounge service was overcrowded, not enough seats, hot, untidy, no working wifi and poor food. 2. Cabin not cleaned properly - food debris, missing head rest covers. 3. poor standard of equpimnet in business class - broken TV monitor and broken seat as well as generally worn and damaged fittings throughout cabin. The British Airways business experience is second class.
Fantastic experience.
Both the outbound BA flight and the inbound Vueling flight were on time, really good condition and great staff...
They lost my luggage and they brought it after 36 hours and the taxi driver he lefts my suitcase in the street in corner and he left!
Airport bag drop took an hour. Flight held on runway for more than half an hour and there was very little space in front of seat
Fights were on time very comfortable aircraft
Great !! Plane only a third full, complimentary drinks and meal - nothing to complain about !
Disappointed wt the vegetarian meal
very cramped & warm flight - not what I expect from BA
It would have been helpful to know that my return journey was with Aer Lingus as I arrived at terminal 5 where I flew into from Belfast to London. After not been able to print my boarding card myself I went to a BA check in stand and they were baffled also. Eventually the E desk solved the problem. If I had been at the airport two and a half hours before hand I would not have made the flight. Very stressful.
Flight delayed by >2 hours, this should have been stipulated on the boarding passes we printed earlier in the day as the delay was known from that morning.
Flight Genoa to Gatwick fine. Arrived 11.30. Then transfer to Heathrow. Didn't notice this when I booked. Nationalexpress bus cost 50 pounds took almost 2 hours. Flight to Glasgow scheduled 21.00 delayed didn't take off till 22.30. Total nightmare.
I think the least that the airline can do is provide a soft drink free of cost.