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Bangkok Airways

About Bangkok Airways

Bangkok Airways was founded in 1968 and originally known as Sahakol Air. In 1986, it switched from charter to scheduled flights in response to increasing tourism in the area. It is a Thai regional carrier, based at Suvarnabhumi Airport in Bangkok. It was also Thailand's first privately owned airline. Bangkok Airways operates routes exclusively within Asia and has secondary hubs at Phuket International Airport and Chiang Mai International Airport. Its primary focus airports are Krabi Airport and Ko Samui Airport, which the airline built. It has a fleet of over 30 Airbus and ATR aircraft.

Bangkok Airways flights are available to 30 Asian destinations, including many popular holiday spots such as Xi'an in China, Siem Reap in Cambodia, Kuala Lumpur in Malaysia, Pattaya in Thailand, Da Nang in Vietnam and Hong Kong in China. Aeroflot, Finnair, SilkAir, Korean Air and 16 other airlines have codeshare agreements with the airline. It is not a member of any of the major airline alliances. Bangkok Airways reviews are available if you would like further information on the airline.

Online check-in

Passengers can check in online for a Bangkok Airways flight. This service becomes available 24 hours before a flight is scheduled to takeoff and closes again 1 hour before a flight. Online check-in is not available to minors travelling alone, groups of more than 9 passengers, or passengers who need special assistance. Passengers who check in online for an international flight will still need to go to a check-in counter at the airport to have their documents checked to receive their boarding card. It is also possible to check in at the airport. Airport check-in counters will close 40 minutes prior to the departure of a domestic flight and 50 minutes prior to the departure of an international flight.

Hand luggage allowance

All passengers are entitled to 1 piece of hand luggage on Bangkok Airways flights. The maximum permitted weight for this piece of hand luggage is 5 kg, but the maximum size that is permitted is variable depending on the manufacturer and model of the airplane that is being used for the flight. If the plane is an ATR 72, the maximum hand luggage dimensions are 44 x 28 x 23 cm. If the plane is an Airbus 319 or an Airbus 320, the maximum hand luggage dimension are 56 x 36 x 23 cm. Infants do not have any hand luggage allowance.

Checked baggage allowance

Passengers' checked luggage is determined by the cabin class in which they will be flying. It is also the same for both domestic and international Bangkok Airways flights. All passengers in Economy class have a checked luggage allowance of up to 20 kg and all passengers in Business class have a checked luggage allowance of up to 30 kg. Regardless of which class they are travelling in, infants have a checked luggage allowance of up to 10 kg. Sporting equipment can be carried as part of a passenger's checked luggage allowance. If their allowance is exceeded, passengers will be charged to carry the additional weight.

Airline Information

  • Airline name: Bangkok Airways
  • IATA code: PG
  • Year Founded: 1968
  • Headquarters: Bangkok, Thailand
  • Website: bangkokair.com

Latest customer reviews on Bangkok Airways flights

4.4 /5
Total reviews based on: 62
Phuket
Bangkok
Phuket International Airport - Suvarnabhumi Airport ( HKT - BKK )
5.0 /5
Alan Spreckley
Date 2019-07-23 Location Age Class Economy

Flights were on time and the leg room and comfort was far better than expected. All staff extremey helpful and courteous

4.3 /5
6 reviews
Rayong - Pattaya
Koh Samui
U-Tapao International Airport (Utapao - U-Taphao) - Ko Samui Airport ( UTP - USM )
5.0 /5
Allen
Date 2019-06-30 Location England Age 51-70 Class Economy

Good service though expensive

4.0 /5
2 reviews
Koh Samui
Bangkok
Ko Samui Airport - Suvarnabhumi Airport ( USM - BKK )
5.0 /5
Holly
Date 2019-06-18 Location England Age Under 30 Class Economy

Quick flight took off earlier then expected which is always better than a late take off! Inflight meal which is always nice even for such a short flight never expected!

4.5 /5
4 reviews
Bangkok
Koh Samui
Suvarnabhumi Airport - Ko Samui Airport ( BKK - USM )
5.0 /5
Juttridge
Date 2019-06-01 Location London Age Under 30 Class Economy

Great first flight with Bangkok airways the staff are faultless. For an hour flight I was amazed we got served a hot meal which was also tasty!

4.4 /5
12 reviews
Phnom Penh
Manchester
Pochentong - Manchester International ( PNH - MAN )
5.0 /5
Antony Bates
Date 2019-04-06 Location uk Age 51-70 Class Economy

1 hour flight and they gave you a nice meal and a drink

5.0 /5
1 reviews
Singapore
Bangkok
Singapore Changi Airport - Suvarnabhumi Airport ( SIN - BKK )
5.0 /5
Stephen Manchester
Date 2019-04-26 Location UK Age Over 70 Class Economy

This was 4 star travel for 1 star price. New Airbus 350 with plenty of leg room. Good service. Good food--they even gave my wife food from business class because she was unable to eat what was on offer. Good entertainment on reasonably sized screen. In fact there was nothing to fault. The only issue was the distance we had to walk from the arrival gate to te exit.

5.0 /5
1 reviews
Siem Reap
Bangkok
SIEM REAP - Suvarnabhumi Airport ( REP - BKK )
5.0 /5
Nono
Date 2020-03-06 Location UK Age 51-70 Class Economy

Flying with Bangkok Airways was a very nice experience. The service on board was excellent and the food very good, as airplane food goes. I would definitely use it again.

5.0 /5
2 reviews
Mandalay
Chiang Mai
Annisaton - Chiang Mai International Airport ( MDL - CNX )
5.0 /5
Barry
Date 2019-02-22 Location UK Age 51-70 Class Economy

Great service into Chiang Mai which has a well located airport. I wish the same could be said for the one in Mandalay!

5.0 /5
1 reviews
Chiang Mai
Manchester
Chiang Mai International Airport - Manchester International ( CNX - MAN )
5.0 /5
PJ
Date 2019-02-01 Location Liverpool UK Age 51-70 Class Economy

Amazing price on the day Thank you It was a family emergency

5.0 /5
1 reviews
Bangkok
Phnom Penh
Suvarnabhumi Airport - Pochentong ( BKK - PNH )
5.0 /5
Jason
Date 2019-12-25 Location Uk Age 31-50 Class Economy

Great airline... Will use again!

5.0 /5
1 reviews
Bangkok
Krabi
Suvarnabhumi Airport - Krabi Airport ( BKK - KBV )
5.0 /5
Drew
Date 2019-12-15 Location Scotland Age 51-70 Class Economy

Free Access to lounge was really nice touch, very good service, highly recommended

3.7 /5
3 reviews
Chiang Mai
Koh Samui
Chiang Mai International Airport - Ko Samui Airport ( CNX - USM )
5.0 /5
None
Date 2019-12-01 Location United Kingdom Age 51-70 Class Economy

None, l was very surprised to be offered a in flight meals and drinks

5.0 /5
1 reviews
Chiang Mai
Luang Prabang
Chiang Mai International Airport - Luang Prabang ( CNX - LPQ )
5.0 /5
Rachel
Date 2019-10-21 Location Ireland Age Under 30 Class Economy

Staff on board were excellent and so welcoming. All smiles

5.0 /5
1 reviews
Koh Samui
Phuket
Ko Samui Airport - Phuket International Airport ( USM - HKT )
5.0 /5
Zico
Date 2019-01-06 Location Oman Age 31-50 Class Economy

Ur website is my priority thank you very much

5.0 /5
1 reviews
Rayong - Pattaya
Phuket
U-Tapao International Airport (Utapao - U-Taphao) - Phuket International Airport ( UTP - HKT )
5.0 /5
Martini9946
Date 2020-01-24 Location United kingdom Age 51-70 Class Economy

Great service unexpected free meal and drink on the plane ease of check in would definitely recommend this Airline

5.0 /5
1 reviews

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