Virgin Australia Airlines was founded in 1999 as Virgin Blue and today, boasts the biggest fleet of any of the Virgin brand airlines (Virgin Atlantic, Virgin America, Virgin Australia and Virgin Samoa). It is also the second biggest carrier in Australia after Qantas. The company flies from hubs at Brisbane Airport where its headquarters are located, Sydney Airport, Melbourne Airport and Auckland Airport. The Gold Coast, Perth and Adelaide are also focus cities for the airline. It operates its flights using a fleet of over 100 aircraft that are a mixture of Boeing, Airbus, ATR and Embraer airplanes.
The airline flies to more than 50 destinations, mostly within Australia but also including some Middle Eastern and Pacific airports. Some of the most popular Virgin Australia flights are those to Sydney, Perth and Melbourne. Beyond Australia it operates routes to Abu Dhabi, Samoa, Wellington and more. Codeshare agreements with Alaska Airlines, Delta Airlines, Horizon Air and Etihad Airways help Virgin Australia expand the number of destinations it's able to service.
Virgin Australia check-in can only be completed online for domestic flights and is available from 48 hours up until 45 minutes before scheduled flight departure. Alternatively, check-in can be carried out at the airport either at a self-service kiosk or at the check-in counters. Virgin Australia airport check-in counters open 3 hours before long-haul flights and 2 hours before short-haul flights. The airline recommends that passengers checking in at the airport do so a minimum of 1 and a half hours before an international flight is due to leave and 45 minutes before a domestic flight.
Passengers are allowed to take either 2 small pieces of hand luggage up to 48 x 34 x 23 cm each, or 1 bag of up to 48 x 34 x 23 cm and 1 garment bag of up to 114 x 60 x 11 cm on any domestic or short-haul international Virgin Australia flight. In either case, the maximum total weight for hand luggage is 7 kg. On long-haul international flights, a passenger's ticket class determines hand luggage allowance. Economy and Premium economy passengers are allowed 1 item of up to 7 kg with maximum combined dimensions of 115 cm. Business class passengers are allowed 2 items, each weighing up to 7 kg and with combined dimensions up to 115 cm. All passengers on long-haul international flights may also bring a small personal item. On all flights, passengers with infants are also allowed to bring an extra bag with diapers, baby food, etc.
For those on Virgin Australia flights, checked baggage allowances vary by route type and fare type. On domestic flights, Saver and Flexi fares entitle passengers to 1 item of up to 23 kg, while Premium Saver and Premium fares entitle passengers to 2 items of up to 23 kg each. Business fares allow passengers to bring 2 items up to 32 kg each. On short-haul international flights, Seat only, Seat and bag, Saver and Flexi fares all entitle passengers to 1 item of up to 23 kg, Premium Saver and Premium fares entitle passengers to 2 items of up to 23 kg each and Business fares entitle passengers to 2 items of up to 32 kg each.
On long-haul international Virgin Australia flights where the piece concept is used, Economy and Premium Economy passengers are allowed two items of up to 23 kg each and Business passengers are allowed two items of up to 32 kg each. On long-haul international flights were the weight concept is used, Economy passengers are allowed up to 30 kg, Premium Economy passengers are allowed up to 32 kg, Business passengers are allowed up to 40 kg and First class passengers are allowed up to 50 kg. The airline will not carry any item of luggage weighing over 32 kg.