Delta Air Lines was founded in 1924 and began operations 5 years later in 1929. Its headquarters are located in Atlanta, Georgia, however it has numerous hubs in the US as well as in Europe and Japan, such as at Amsterdam Airport Schiphol and Narita International Airport in Tokyo. It has a fleet size of over 800 aircraft that fly to more than 325 destinations around the world. One of the original members of the SkyTeam alliance, it has joint venture agreements with airlines such as Alitalia, Virgin Australia, Virgin Atlantic and Air France-KLM.
Delta Air Lines has codeshare agreements with various airlines including Jet Airways, Alaska Airlines and Hawaiian Airlines. It flies to many cities around the world including the Italian destinations of Milan, Venice and Rome. Alternatively, passengers can also take a Delta flight to the German destinations of Düsseldorf, Munich and Stuttgart plus the Colombian destinations of Medellin, Cartagena and Bogotá.
Online check-in is available from 24 hours prior to departure. In order to check into a Delta flight, passengers must enter their ticket or credit card number. It will then be possible to select the passengers name travelling on the flight and the amount of checked luggage they will take on the plane. At this stage, it will still be possible to make changes such as upgrading the seat or paying for extra baggage. Once the check-in process has been complete, it will be possible to print off the boarding pass or, depending on the departure airport, have the boarding pass sent to a mobile device.
All passengers travelling on Delta flights can take 1 piece of hold baggage with them on board free of charge. The luggage may not be larger than 56 x 35 x 23 cm. There is no weight limit on the hand luggage for most flight routes. In addition to the hand luggage, passengers are also allowed to take a personal item for free such as a camera, laptop, handbag or purse. Hold luggage and personal items must be able to be stored in the overhead lockers. Liquids are allowed on board however each container should not exceed 100 ml. Each liquid container must be able to fit into a sealed plastic bag.
The amount of checked luggage a passenger is allowed to take with them depends on the flight route they are travelling as well as the type of ticket they have purchased. It is possible to check in online from 24 hours prior to departure. When checking-in, passengers can enter the amount of luggage they would like to take with them and pay any charges if necessary. Most sport equipment is allowed on the flight however additional baggage charges could apply if the equipment exceeds the size and weight restrictions. Musical instruments can also be taken on board as either hold or checked luggage, depending on how large or heavy the instrument is.
Flight cancellation due to weather wasn't your fault, but everything else - lack of information, insufficient staff, unhelpful staff, understaffed call centre, unavailability of replacement flights for FOUR DAYS, lack of refreshments or even apologies at the airport, disappearing baggage, four hour long queues - was your fault. Your inept and callous handling of the situation made an unpleasant but unavoidable experience into an incredibly stressful one that has left us over $1000 dollars out of pocket, ruined three days of our holiday and nearly made us miss a family member's wedding. We will be writing a formal complaint separately.
Great Price, everything was simple and everything worked out better than expected.
With online check in on my way back, I could not select a seat. All seats were automatically allocated. So, although checking in 23 hours in advance I had least preferred seats for both long flights. Plane got delayed to Atlanta and I had only 1 hour in Atlanta to change. Cabin crew was not really helpful. I had to ask twice before I got some information. If avoidable, never again with Delta