How can I request assistance for children travelling alone?
If you want to request assistance for children travelling alone, you should get in touch with the respective airline. Airline policies concerning assistance for children travelling alone can vary, so you should check the website of the airline to ensure this assistance is provided before you purchase the ticket.
How can I travel with the assistance dog?
If you would like to travel with an assistance dog, the best approach is to examine the airline policy before you book. If the airline in question does allow travel with assistance dogs, you should contact the airline by phone, email or online chat for further information.
How do I find cheap flights to the destination city that have flexible change policies at Opodo?
At Opodo, you have the option of selecting three types of fare for a range of Tenerife cheap flights which come with flexible change policies. If you choose the Basic fare, fees apply for any date or time changes and name changes with a change booking fee of £25. But with Flex and Super Flex there are no fees for any of these changes. The added bonus of Super Flex is that the ticket is refundable.
How can I book cheap hotels on Opodo in my destination city?
To book cheap hotels in Tenerife on Opodo, simply click on the Flight + Hotel tab in the search function and you can save up to 40% by choosing this package deal. When you click on Search Flight + Hotel, you'll be presented with a list of hotels. Simply select the hotel of your choice and book the type of room, you can then choose your flights and complete the booking
What baggage do I need to check on my flight?
Items over a certain weight and size must be checked in, for example, heavy suitcases and large luggage which would not fit into overhead storage. You should always check the size and weight limits each airline specifies for luggage by visiting the airline website.
How can I check in with Opodo?
You can check in online with Opodo, which means you avoid queueing at the airport and any potential airport fees. When checking in online, you'll receive your boarding pass before the flight, which means you can go straight to airport security or if required, to the baggage drop-off desk of the airline you're flying with.
Do I need to pay a cancellation fee if I cancel my flight from my departure city to my arrival city?
This depends on the type of ticket you have booked. At Opodo, we offer Free Cancellation flights, which can be cancelled on the day you have purchased the ticket. These flights are highlighted in green with the phrase ‘Free Cancellation’.
We also offer a Cancel For Any Reason guarantee, which you can purchase when you book your flight. If you make use of our Cancel For Any Reason guarantee, you'll have to pay a 20% excess fee. Please visit our site for the full terms and conditions of this offer.
How do I know if my flight is eligible for compensation?
In accordance with UK law, flights booked through Opodo are eligible for compensation if the flight is cancelled or if it arrives at the destination with a delay of more than three hours and it is the fault of the airline. In the event of a claim for compensation, you should contact the airline directly.
What's the best time to visit Tenerife?
The best time to go to Tenerife depends on your personal preference and budget. The beauty of Tenerife as a holiday destination is that you can experience warm weather all year round, so you really can't go wrong. Note that there's no time difference in Tenerife compared to GMT so you'll be in sync with life on the island the minute you arrive.
If you're a sun seeker, the best time to go to Tenerife is between June and September to take advantage of the high temperatures with August being the hottest month. Summer is always the busiest season, so you'll be able to experience the nightlife on the island at its liveliest. In July, you can attend a range of music festivals including the Cook Music Fest and the Phe Festival with a heady mix of music, art and the Skate Championship.
If you prefer a winter sun holiday, you should visit Tenerife in October up to February. You can still benefit from warm temperatures and strolls around Loro Parque and the Teide National Park as the attractions will not be as busy. January is also the driest month on the island.
But it's not all peace and tranquillity in the winter. The Pen Rock Festival, the largest rock and pop music festival in the Canary Islands, takes place in October. The Carnival of Santa Cruz de Tenerife, second only to the Carnival in Rio de Janeiro, features street parties, colourful costumes and vibrant parades. The carnival, which is held in Santa Cruz de Tenerife on the northeast coast, takes place every year in the month before Lent.
If you're on a budget, the winter months are the best time to secure cheap holidays to Tenerife, as it's the off-season. Still, there are plenty of activities on the island all year round, so if you want to escape the cold weather in the UK, Tenerife in October is highly recommended.