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Germanwings UK

About Germanwings

Germanwings is a German low-cost airline which was founded in 1997 as a division of Eurowings. Its headquarters are located in Dusseldorf and the airline is now fully owned by Lufthansa. Boasting a 28-strong fleet of aircraft, Germanwings mainly offers short and medium-haul flights in Germany but also transports passengers to destinations across Europe, Central America and Asia.

Online check-in

On Germanwings flights, passengers can check-in online from 27 hours prior to scheduled flight departure. During the online check-in process it is possible to check-in all passengers in the same booking, choose a seat and print out a boarding pass. Alternatively, it is possible to check-in on mobile devices either via your browser or the Germanwings app then opt for an electronic boarding pass or have it sent to your computer. Finally, from certain destinations, passengers can check-in at the airport check-in desks or use self-service check-in. Those travelling with hand luggage can proceed directly to airport security whilst checked bags will need to be left at the baggage drop-off counter.

Hand luggage allowance

Passengers with a Germanwings booking are entitled to one piece of cabin baggage weighing a maximum 8kg and measuring no more than 55cm x 40cm x 23cm. Hand luggage exceeding the aforementioned weight and dimension restrictions will be stored in the hold.

Checked baggage allowance

There is no free baggage allowance on Germanwings flights. Passengers can register one item of luggage, weighing a maximum 23kg, any time prior to their flight which will incur a cost of €15 per flight. The cost of checking in a bag at the airport counter is €30. Checking in bags weighing more than 23kg will result in an excess baggage fee.

Airline information

  • Airline name: Germanwings
  • IATA code: 4U
  • Founded: 2002
  • Headquarters: Cologne, Germany
  • Website: www.germanwings.com

Latest customer reviews on Germanwings flights

2.6 /5
Total reviews based on: 21
Manchester
Salzburg
Manchester International - Wolfgang A Mozart ( MAN - SZG )
4.0 /5
Jane
Date 2017-12-02 City Uk Age 31-50 Class Economy

Improve the experience for disabled passengers. The service in Hamburg was appalling.

4.0 /5
1 reviews
London
Dusseldorf
Heathrow - Düsseldorf International ( LHR - DUS )
4.0 /5
mcbishop
Date 2017-11-20 City UK Age 51-70 Class Economy

Good flight, dull airports.

4.0 /5
1 reviews
Cologne
London
Koeln - Bonn - Heathrow ( CGN - LHR )
1.0 /5
Bond
Date 2017-10-30 City London Age Under 30 Class Economy

Delayed, very rushed.

1.0 /5
1 reviews
Hamburg
London
Fuhlsbuttel - Heathrow ( HAM - LHR )
1.0 /5
None
Date 2017-10-15 City England Age Over 70 Class Economy

An appalling evening of errors on the part of the airline. Very unlikely that we would travel with them again.

1.0 /5
1 reviews
Rijeka
Manchester
RIJEKA - Manchester International ( RJK - MAN )
5.0 /5
Joanna Wilk
Date 2017-09-23 City UK Age 31-50 Class Economy

A very pleasant trip. I was impressed by the smooth landing with not perfect weather conditions. Great, professional service, comfortable seats.

5.0 /5
1 reviews
Milan
Manchester
Malpensa - Manchester International ( MXP - MAN )
4.0 /5
Efc paul
Date 2017-09-17 City Chesire Age 51-70 Class Economy

Plane was delayed at milan for a connection at D?sseldorf but they held the connection for us

4.0 /5
1 reviews
London
Hanover
Stansted - Langenhagen ( STN - HAJ )
5.0 /5
Dodger
Date 2017-09-07 City St albans Age Over 70 Class Economy

Why not provide a warm drink on the house

5.0 /5
1 reviews
Chania
London
Souda - Heathrow ( CHQ - LHR )
1.0 /5
Stacey
Date 2017-09-05 City Hampshire Age Under 30 Class Economy

Flight was delayed from 7.35pm to 3pm the next day, which is fine if we are told not just left to wait and keep asking and being met with we don't know! There was no help with what to do with connections to our next flight and no opportunity to sort travel from London to where I love having obviously missed my coach.

1.0 /5
1 reviews
London
Leipzig
Heathrow - Leipzig - Halle ( LHR - LEJ )
3.0 /5
John
Date 2017-09-05 City Cambridge Age Over 70 Class Economy

First flight one hour late, connecting flight half hour late

3.0 /5
1 reviews
Pisa
Budapest
Galileo Galilei - Ferihegy ( PSA - BUD )
2.0 /5
Bobysaly
Date 2017-09-04 City Uk Age 31-50 Class Economy

Easy Jet was really bad but Wizz Air is the worst

2.0 /5
1 reviews
Rhodes
London
Diagoras Airport - Heathrow ( RHO - LHR )
2.0 /5
Paul
Date 2017-09-04 City UK Age 51-70 Class Economy

One flight segment delayed for over 2.5 x hours. no feedback or information given.

2.0 /5
1 reviews
London
Berlin
Heathrow - Tegel ( LHR - TXL )
1.0 /5
B
Date 2017-09-04 Age Under 30 Class Economy

Flight was cancelled. Forced to wait 7 hours just to speak to a representative from Germanwings. There was a whole plane of people waiting to speak to a member of staff, but only two representatives. Really poor. The reps then gave an alternate flight the day after, which was subsequently cancelled, and we were only informed by text a few hours before.

1.0 /5
1 reviews
Hamburg
Vienna
Fuhlsbuttel - Schwechat ( HAM - VIE )
4.0 /5
Maziyat
Date 2017-09-02 City Hamburg Age 31-50 Class Economy

Everything was fine

4.0 /5
1 reviews
Bologna
Manchester
Guglielmo Marconi - Manchester International ( BLQ - MAN )
2.0 /5
RichD
Date 2017-08-26 City UK Age 31-50 Class Economy

Ryanair (out) was excellent in every regard. Eurowings (rtn) placed an unexpected surcharge of ?20 on each seat when i completed the online check-in. This was despite the plane having seats empty that had appeared as occupied when i checked-in. Now engaged in a process of trying to reclaim the money that I have paid.

2.0 /5
1 reviews
London
Antalya
Stansted - Antalya Havalimani ( STN - AYT )
1.0 /5
Melody
Date 2017-08-26 Age 31-50 Class Economy

Pegasus was the worst flight that we have had.Our sites were the last sites at the end of the plane near the toilet and very tight with the toilet smells. Our luggage has been broken that was a brand new and we have bought recently for that journey. We are very disappointed that we have chosen that flight.

1.0 /5
1 reviews
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16/12/2017 04:39:08