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Lufthansa
About Lufthansa
Lufthansa was founded on the 6th of January 1926 following the merger of two German airlines. Three months later the airline started operating with a 162-strong fleet of aeroplanes. Up until 1953, Lufthansa was a public company then in 1966 the airline entered into the stock market for the first time. Lufthansa is a founding member of the Star Alliance airline alliance, together with Air Canada, SAS, Thai Airways and United Airlines. Their headquarters are located in Cologne and the airline hub in Frankfurt. Finally, Lufthansa has nearly 290 aeroplanes and the airline was voted "Best Airline - Europe" in the ""World Airline Awards" in 2010.
Online check-in
Lufthansa online check-in opens 23 hours prior to scheduled flight departure. Passengers can also select a seat and print out their boarding pass. Alternatively, they can carry out online check-in on their mobile and request an electronic boarding pass be sent to their mobile. Finally, passengers can check-in for their flights at an airport check-in machine.
Hand luggage allowance
Passenger cabin baggage allowance varies in accordance with their class of travel.
- Economy Class: 1 item of hand luggage weighing up to 8kg.
- Premium Economy Class: 1 item of hand luggage weighing up to 8kg.
- Business Class: 2 items of hand luggage weighing up to 8kg each.
- First Class: 2 items of hand luggage weighing up to 8kg each.
The maximum dimensions are as follows: 55cm x 40cm x 2 cm and for foldable garment bags: 57cm x 54cm x 15 cm. On Lufthansa flights, An excess baggage fee will be charged if the items of baggage exceed the aforementioned weight, dimensions and number of items restrictions.
Checked baggage allowance
The number of items of baggage passengers' are entitled to check in depends on their destination and class of travel.
Free checked baggage allowance for all intercontinental flights:
- Economy Class: 1 item of checked baggage weighing up to 23kg.
- Premium Economy Class: 2 items of checked baggage weighing up to 23kg each.
- Business Class: 2 items of checked baggage weighing up to 32kg each.
- First Class: 3 items of checked baggage weighing up to 32kg each.
Free checked baggage allowance for all European flights:
- Economy Light: 1 item of carry on baggage weighing up to 8kg.
- Economy Classic: 1 item of carry on baggage weighing up to 8kg and 1 bag up to 23kg.
- Economy Flex: 1 item of carry on baggage weighing up to 8kg and 1 bag up to 23kg.
- Business Class: 2 items of carry on baggage weighing up to 8kg each and 2 bags up to 32kg each.
The maximum dimensions, regardless of class of travel on Lufthansa cheap flights, are 158 cm (width + height + depth). An excess baggage fee will be charged for all items of luggage exceeding the aforementioned weight and dimensions restrictions.
Airline information
- Airline name: Lufthansa
- IATA code: LH
- Founded:1926
- Headquarters: Cologne, Germany
- Website: www lufthansa com
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Latest customer reviews on Lufthansa flights
Great flight, quiet with really good and efficient services. Will definitely look to fly with Lufthansa again.
A bit chaotic service on the flight itself, but very friendly and professional in general
Changes from B43 to B24 were only given after checking with staff no information announcement
I will avoid this airport in future. The flight and the flight crew weee great.
Nightmare experience at Lufthansa airport, would not recommend flying with them, the staff at the airport simply don't care at all.
All in all satisfied
In spite of one cancelled and two delayed flights, I managed to arrive at Haneda on the same day with all my luggages with me.
First time out of Bristol. Enjoyed the flight very relaxing.
Bad food. Rude crew
flying with Lufthansa was great even got free snack and drinks. It was weird that i couldn't check in until 24h before my flight.
A little confusion on our return journey as printed on the ticket was the wrong gate so when we went to get our boarding passwe were told we did not have a booking so had to show our print-out from the computer, but generally all went smoothly and we had a fantastic time
Excellent service
overall very good but it was Lufthansa and this is to be expected. Efficient, clean, good service, clear comms and no messign around with changes of schedule or planes which don't show
I was disappointed that my flight got delayed and I had a connecting flight that I have missed. Because of that I had my partner waiting for me in the airport all that time without knowing my flight got delayed. Plan and arrangement was not met due to the flight delay.
In general, I had a good experience at the airport. However, during the arrival there was total chaos before going through the passport control area. It took me about one hour to leave the airport. I am positive this can be easily solved.