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Lufthansa

About Lufthansa

Lufthansa is the main airline in Germany and is the largest in Europe by fleet size and also by the number of passengers it carries. Having hubs in both Frankfurt and Munich, it has routes to 321 destinations in more than 100 countries, which results in more than 22,500 flights each week. It has been in business since 1955, has its head offices in Cologne and an operations centre at Frankfurt Airport.

Lufthansa flights are part of the Star Alliance along with such companies as Air Canada and Turkish Airlines, and it codeshares with more than 30 airlines including Air New Zealand, Etihad Airways and United Airlines. They also have subsidiary airlines around Europe including Air Dolomiti and Brussels Airlines which are based in Munich and Brussels respectively. Lufthansa’s frequent flyer program is called Miles and More and has 25 million members with more than 40 airlines as participants including all the Star Alliance airlines.

How do I check-in online with Lufthansa?

The Lufthansa check-in system is available for use from 23 hours before your flight is scheduled to leave, but closes one hour before departure. You can choose your seat free of charge and then print your boarding pass, or send it electronically to a digital device such as your phone. If you would like to pay a fee you can pre-book your seat before this check-in stage. Once at the airport, you can deposit your bags at the Lufthansa baggage drop desks or self-service kiosks before showing your printed or downloaded boarding pass at the gate.

What is my checked baggage allowance on Lufthansa?

Lufthansa’s baggage policy for transatlantic flights includes a free allowance of one bag (up to 23 kg) if you are travelling in Economy class, and there are different levels for each class up to three bags of 32 kg each for First Class travellers. European flights are different and only carry-on baggage up to a weight of 8 kg is included in an Economy Light fare. An Economy Classic or Flex fare, however, covers both this carry-on allowance as well as a 23 kg bag for the hold. Frequent Travellers and members of this airline’s reward schemes will be allowed additional baggage allowances on top of these basic levels.

As well as these weight restrictions, all bags must have a maximum size of 158 cm (when adding up width + height + length), and any baggage that is over the allowed limit of either size or weight will be subject to excess baggage fees. If you are travelling with a small child or baby, Lufthansa will also allow you to travel with a pushchair or a baby basket without fee. And disabled customers may transport either two wheelchairs or additional aids for mobility without extra charges being applied.

What hand luggage can I take on Lufthansa?

In every class except First and Business, passengers are allowed one item of luggage with a maximum weight of 8 kg, but in the upper classes you are allowed two items of 8 kg each. This can be a bag, small suitcase or garment bag. In addition to this, a small article of luggage is also allowed such as a handbag or laptop bag. The larger item can be up to 55 cm x 40 cm x 23 cm except in the case of garment bags when 57 cm x 54 cm x 15 cm is allowed. The smaller item can only be 40 cm x30 cm x 10 cm and should be placed under the seat in front of you.

The Lufthansa hand luggage allowance also enables you to take other items onto the plane if you are travelling with a small child or if you are disabled. Those with children are allowed a foldaway stroller, a carry cot or an approved car safety seat. For disabled passengers, allowance is made for mobility aids and this could be a wheelchair or orthopaedic walkers or rollators.

Regulations apply when it comes to travelling with liquids in your carry-on luggage. If you want to take liquids, gels and creams with you on a Lufthansa flight the easiest way is to put them in your hold luggage. However, if you would like to take some into the cabin with you, there are rules you must follow. No liquid must be in a container larger than 100ml, and all liquids you intend to take onto the plane must be in a re-sealable plastic bag. The bag must be see-through and no larger than 20 cm x 20 cm. Don’t forget that toothpaste, deodorant and even lipstick can be classed as a liquid, so make sure you have less than ten such items, and they all fit comfortably in your plastic bag as this must be shown to security on your way through the airport.

Latest customer reviews on Lufthansa flights

Book a cheap flight with Lufthansa
3.6 /5
Total reviews based on: 257
London
Frankfurt
London City - Frankfurt International ( LCY - FRA )
5.0 /5
Fred
Date 2019-09-09 Location Germany Age 31-50 Class Economy

friendly service on Lufthansa and flight departed/landed on time

3.3 /5
3 reviews
London
Cluj-Napoca
Heathrow - Napoca ( LHR - CLJ )
5.0 /5
Ady
Date 2019-09-04 Location UK Age 31-50 Class Economy

We'll done Lufthansa and Air Dolomiti

5.0 /5
1 reviews
Barcelona
London
El Prat - Heathrow ( BCN - LHR )
5.0 /5
Sergi
Date 2019-09-03 Location Age 31-50 Class Economy

Extremely expensive

5.0 /5
1 reviews
Birmingham
Marseille
Birmingham Intl - Marseille-Provence ( BHX - MRS )
5.0 /5
Sandra
Date 2019-09-27 Location Wolverhampton Age 51-70 Class Economy

Perfect.

5.0 /5
1 reviews
Seville
Munich
Sevilla - Franz Josef Strauss ( SVQ - MUC )
5.0 /5
Frazerb
Date 2019-09-27 Location Uk Age 31-50 Class Economy

Really great flight but quite expensive

5.0 /5
1 reviews
London
Bologna
Heathrow - Guglielmo Marconi ( LHR - BLQ )
5.0 /5
Andy
Date 2019-09-16 Location London Age 51-70 Class Economy

Very helpful and pleasant staff. Only used due to BA pilots strike. Would not usually take 2 flights London to Bologne. Wouldn't recommend Frankfurt Airport. Very tired and poor food outlets.

3.0 /5
2 reviews
Manchester
Munich
Manchester International - Franz Josef Strauss ( MAN - MUC )
5.0 /5
Nick
Date 2019-09-12 Location Manchester uk Age Class Business Class

Very effici.ent service, flights took off and landed on time. Interior of plane was clean and comfortable

4.8 /5
6 reviews
London
Amsterdam
Heathrow - Schiphol ( LHR - AMS )
5.0 /5
AJ
Date 2019-08-28 Location Age 31-50 Class Economy

I had a great and good experience. Only that the queue at Frankfurt service station was too long making the waiting time too long. So I gave up on my inquiry.

3.0 /5
2 reviews
Birmingham
Rome
Birmingham Intl - Fiumicino ( BHX - FCO )
5.0 /5
Meme
Date 2019-08-27 Location Africa /Europe Age 31-50 Class Economy

It was perfect trip ,everything was running smoothly and on time ,thank you .

3.0 /5
2 reviews
London
Izmir
Heathrow - Izmir Adnan Menderes Havalimani ( LHR - ADB )
5.0 /5
Jose Luis
Date 2019-08-27 Location Age 51-70 Class Business Class

Wonderful experience from booking to flying. Excellent service all the way. Best flying experience. Impeccable attention to detail

5.0 /5
2 reviews
London
Baku
Heathrow - HEYDAR ALIYEV INTL ( LHR - GYD )
5.0 /5
Katharine Bilbrough
Date 2019-06-03 Location UK Age 51-70 Class Economy

I understand supply and demand but the prices of flights for the Europa League Final were outrageously high. However I was more than happy with the Lufthansa flights themselves the quality of the refreshments provided and especially with the service provided by the flight attendants.

4.0 /5
2 reviews
Zurich
Frankfurt
Zurich - Frankfurt International ( ZRH - FRA )
5.0 /5
V.Suresh
Date 2019-04-29 Location Strasbourg Age 51-70 Class Economy

Smooth sailing all the way - although I was flying !

5.0 /5
1 reviews
London
Dubai
Heathrow - Dubai International Airport ( LHR - DXB )
5.0 /5
FB
Date 2018-04-21 Location Age 31-50 Class Economy

Great flight quiet with really good and efficient services. Will definitely look to fly with Lufthansa again.

5.0 /5
1 reviews
Munich
Manchester
Franz Josef Strauss - Manchester International ( MUC - MAN )
5.0 /5
Mike
Date 2019-04-16 Location UK Age 51-70 Class Economy

Excellent service throughout from booking to the flight home.

5.0 /5
1 reviews
London
Lagos
Heathrow - Murtala Muhammed ( LHR - LOS )
5.0 /5
Sa
Date 2019-12-09 Location Age 31-50 Class Economy

Value for money.

2.9 /5
10 reviews

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