adults (12+)
children (2-11)
infants
adults (12+)
children (2-11)
infants
adults (12+)
children (2-11)
infants
adults (12+)
children (2-11)
infants
Lufthansa is the main airline in Germany and is the largest in Europe by fleet size and also by the number of passengers it carries. Having hubs in both Frankfurt and Munich, it has routes to 321 destinations in more than 100 countries, which results in more than 22,500 flights each week. It has been in business since 1955, has its head offices in Cologne and an operations centre at Frankfurt Airport.
Lufthansa flights are part of the Star Alliance along with such companies as Air Canada and Turkish Airlines, and it codeshares with more than 30 airlines including Air New Zealand, Etihad Airways and United Airlines. They also have subsidiary airlines around Europe including Air Dolomiti and Brussels Airlines which are based in Munich and Brussels respectively. Lufthansa’s frequent flyer program is called Miles and More and has 25 million members with more than 40 airlines as participants including all the Star Alliance airlines.
The Lufthansa check-in system is available for use from 23 hours before your flight is scheduled to leave, but closes one hour before departure. You can choose your seat free of charge and then print your boarding pass, or send it electronically to a digital device such as your phone. If you would like to pay a fee you can pre-book your seat before this check-in stage. Once at the airport, you can deposit your bags at the Lufthansa baggage drop desks or self-service kiosks before showing your printed or downloaded boarding pass at the gate.
Lufthansa’s baggage policy for transatlantic flights includes a free allowance of one bag (up to 23 kg) if you are travelling in Economy class, and there are different levels for each class up to three bags of 32 kg each for First Class travellers. European flights are different and only carry-on baggage up to a weight of 8 kg is included in an Economy Light fare. An Economy Classic or Flex fare, however, covers both this carry-on allowance as well as a 23 kg bag for the hold. Frequent Travellers and members of this airline’s reward schemes will be allowed additional baggage allowances on top of these basic levels.
As well as these weight restrictions, all bags must have a maximum size of 158 cm (when adding up width + height + length), and any baggage that is over the allowed limit of either size or weight will be subject to excess baggage fees. If you are travelling with a small child or baby, Lufthansa will also allow you to travel with a pushchair or a baby basket without fee. And disabled customers may transport either two wheelchairs or additional aids for mobility without extra charges being applied.
In every class except First and Business, passengers are allowed one item of luggage with a maximum weight of 8 kg, but in the upper classes you are allowed two items of 8 kg each. This can be a bag, small suitcase or garment bag. In addition to this, a small article of luggage is also allowed such as a handbag or laptop bag. The larger item can be up to 55 cm x 40 cm x 23 cm except in the case of garment bags when 57 cm x 54 cm x 15 cm is allowed. The smaller item can only be 40 cm x30 cm x 10 cm and should be placed under the seat in front of you.
The Lufthansa hand luggage allowance also enables you to take other items onto the plane if you are travelling with a small child or if you are disabled. Those with children are allowed a foldaway stroller, a carry cot or an approved car safety seat. For disabled passengers, allowance is made for mobility aids and this could be a wheelchair or orthopaedic walkers or rollators.
Regulations apply when it comes to travelling with liquids in your carry-on luggage. If you want to take liquids, gels and creams with you on a Lufthansa flight the easiest way is to put them in your hold luggage. However, if you would like to take some into the cabin with you, there are rules you must follow. No liquid must be in a container larger than 100ml, and all liquids you intend to take onto the plane must be in a re-sealable plastic bag. The bag must be see-through and no larger than 20 cm x 20 cm. Don’t forget that toothpaste, deodorant and even lipstick can be classed as a liquid, so make sure you have less than ten such items, and they all fit comfortably in your plastic bag as this must be shown to security on your way through the airport.
Lufthansa flight destinations range throughout the world, but here are the most popular ones:
friendly service on Lufthansa and flight departed/landed on time
We'll done Lufthansa and Air Dolomiti
Extremely expensive
Perfect.
Really great flight but quite expensive
Very helpful and pleasant staff. Only used due to BA pilots strike. Would not usually take 2 flights London to Bologne. Wouldn't recommend Frankfurt Airport. Very tired and poor food outlets.
Very effici.ent service, flights took off and landed on time. Interior of plane was clean and comfortable
I had a great and good experience. Only that the queue at Frankfurt service station was too long making the waiting time too long. So I gave up on my inquiry.
It was perfect trip ,everything was running smoothly and on time ,thank you .
Wonderful experience from booking to flying. Excellent service all the way. Best flying experience. Impeccable attention to detail
I understand supply and demand but the prices of flights for the Europa League Final were outrageously high. However I was more than happy with the Lufthansa flights themselves the quality of the refreshments provided and especially with the service provided by the flight attendants.
Smooth sailing all the way - although I was flying !
Great flight quiet with really good and efficient services. Will definitely look to fly with Lufthansa again.
Excellent service throughout from booking to the flight home.
Value for money.