I love everything about this airplane Checking in was so easy and I enjoyed my trip with my children I will book it in future
On time good service
Good airline with fair price On time and good journey Staff / crew very polite and helpful
Flight delays are to be expected.
The price was a bit higher for a flight without baggage allowance and food.
Veiling canceled out bound flight last minute forcing me to pay an extra ?221 for a one way flight on AIR FRANCE as I had to be in Paris the following morning. Also lost one night booking of hotel I had already paid for which was non-refundable as a result of cancelation. Overall very sad experience for me which cost me so much money.
They lost my luggage
Over 4 hours delay. V little info no one to speak to.
Lots need to be done
The experience was very dis¢¿couraging, The 40mints journey delayed till 24hrs and also I was forced to pay for my lodgage of €100 at the hotel when coming back to London, I fact I was treated very bad.
The flight was almost three hours late. There was no compensation given by the airline for having to reschedule a new transfer at destination. The flight attendant simply answered that the delay had nothing to do with them.