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CityJet UK

About CityJet

CityJet is a regional airline based in Ireland that was founded in 1992. It is headquartered in Swords, County Dublin, with major hubs in Dublin itself as well as London City, Paris Charles de Gaulle and Helsinki airports. Its London City hub is highly convenient for those looking to travel to the UK capital, as the airport is on the London Underground network.

The airline flies to 18 destinations throughout Europe and maintains a fleet of 21 aircraft with maintenance facilities in Dublin. CityJet's top routes include flights to Paris, Dublin and London. Other routes include seasonal flights to French destinations including Avignon and Toulon. The company has codeshare agreements with Air France and KLM Royal Dutch Airlines, as well as affiliations with the SkyTeam alliance. If you would like more information, visit our CityJet reviews.

Online check-in

CityJet check-in can be done online, with services opening 30 hours before a flight is scheduled to depart. This can be performed either by using a web browser (desktop or mobile), or on the company's iPhone app. Online check-in closes 1 hour before a flight's departure.

To complete the online check-in with CityJet, passengers will need to know their booking reference, flight number, departure airport and departure date. This service can also be used to pay for extra luggage, enter advanced passenger information (required on some flights – usually a passport number) and print boarding passes.

Hand luggage allowance

The CityJet airline operates two different aircraft models. The limits for hand baggage dimensions are different for each of these types of airlines. For the AVRO RJ85, cabin baggage may not exceed 55c x 35 x 25 cm, whilst the FOKKER-50 has a restriction on anything over 47.5 x 35 x 20 cm. Regardless which aircraft is being used for the flight, cabin baggage is limited to 12 kg in weight.

Each passenger is entitled to one piece of hand luggage and one small personal item such as a handbag or laptop case. If passengers exceed these allowances, they can be charged and may have their excess luggage stored as hold baggage.

Checked baggage allowance

Passengers on CityJet flights with either CityValue or CityFlex tickets are allowed 1 piece of checked baggage up to 23 kg in weight, whilst those with CityPremium tickets may check in 2 pieces of baggage each weighing up to 23 kg. Infants are allowed 1 piece of checked baggage weighing up to 10kg plus a pushchair. No single item of checked baggage may weigh more than 32 kg, otherwise passengers will be charged an excess baggage fee.

Sporting equipment is not considered part of a passengers checked baggage allowance, with the exception of golf clubs. Golf clubs are included under the normal allowance for number of pieces and weight. Wheelchairs and other mobility aids will be carried by the CityJet airline with no extra charge. Passengers needing special assistance should let the airline know in advance.

Airline Information

  • Airline name: CityJet Ltd
  • IATA code: WX
  • Year Founded: 1992
  • Headquarters: Swords, Ireland
  • Website: cityjet.com

Latest customer reviews on CityJet flights

2.7 /5
Total reviews based on: 3
London
Dublin
London City - Dublin ( LCY - DUB )
1.0 /5
JanetteR
Date 2017-02-02 City England Age 51-70 Class Economy

my first experience of city airport and this airline - problem from start to finish.

1.0 /5
1 reviews
Dublin
London
Dublin - London City ( DUB - LCY )
3.0 /5
Nik
Date 2016-12-30 City Ireland Age Under 30 Class Economy

My Flight was delayed with no updates as to why or when it would take off. Other people waiting in my terminal over 8 hours only then yhen get told their flight was cancelled and then they fried to get on our plane. No reassurance that we would all be able to board.

3.0 /5
1 reviews
Florence
London
Peretola - London City ( FLR - LCY )
4.0 /5
Lynn
Date 2016-12-29 City USA Age 51-70 Class Economy

Vueling was exactly as expected. City Jet was a 24 hour delay! Had to be transported to Pisa airport by bus. Then the airline provided accommodation and food. Though it was horrifically frustrating they did what they could. Many many hours were spent sitting on tarmac ... waiting in security again and again ... but city jet staff did what they could and remained kind and professional. Pisa airport staff were not nearly so helpful or understanding unfortunately.

4.0 /5
1 reviews
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30/05/2017 03:53:58