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Jet Airways

INFORMATION UPDATE: Jet Airways was grounded on 17 April 2019, and are currently not offering Jet Airways flights. The information below refers to the period Jet Airways was still operating.

Jet Airways is a major Indian airline, based in Mumbai with secondary hubs at Bengaluru and Delhi. It was founded in 1992 and commenced operations a year later in 1993. Its fleet of 119 aircraft fly to 67 destinations – 20 international, including Abu Dhabi, Bangkok, Dubai, Hong Kong, Kathmandu, Kuwait, London, Paris, Singapore and Toronto, and 47 domestic. The fleet includes 71 Boeing 737-800, 15 ATR 72-500 and ten Boeing 777-300ER, along with smaller numbers of Airbus 330-200, Airbus 300-300, ATR 72-600, Boeing 737-700, Boeing 737-900 and Boeing 737-900ER. Jet Airways has codeshare agreements with its partners Aeromexico, Air Canada, Air France, Air Seychelles, ANA, Alitalia, Bangkok Airways, China Eastern Airlines, Delta, Etihad Airways, Fiji Airways, Garuda Indonesia, Hong Kong Airlines, Jetstar Asia, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Malaysia Airlines, Qantas, Vietnam Airlines and Virgin Atlantic. Jet Airways’ parent company is Tailwinds Private Limited. The airline’s frequent flyer programme is JetPrivilege which has five membership tiers offering privileges including dedicated check-in, lounge access, increased baggage allowance, priority boarding, earning and redeeming JPMiles and flight reservations.

How do I check in online with Jet Airways?

Jet Airways online check-in is a quick and easy way for passengers to check in. They can use their PNR booking reference to check in up to nine passengers per PNR, their JetPrivilege number or their eTicket number. Passengers can select and reserve their preferred seat and print their boarding pass prior to arriving at the airport. Online check-in is not available for all airports so passengers should check this on the Jet Airways website.

For international flights, online check-in is available 48 hours to two hours before departure for First Class and Premiere passengers and Economy Class JetPrivilege Platinum/Gold members; for other Economy passengers it is available 12 hours or ten hours to two hours before departure (depending on route), unless an additional fee is paid for online check-in available from 48 hours before departure. For the US and Canada, though guests can check in 48 hours beforehand, e-Boarding passes will only be issued 24 hours prior to departure.

For domestic flights, online check-in is available 48 hours to one hour before departure for Premiere passengers and Economy Class JetPrivilege Platinum/Gold members; for other Economy passengers it is available ten hours to one hour before departure, unless an additional fee is paid for online check-in available from 48 hours before departure.

What is my checked baggage allowance on Jet Airways?

Jet Airways baggage allowance depends upon a number of factors, including whether the passenger is an adult, child or infant, the travel class, country where ticket was purchased, place of departure and more. Passengers should check their ticket to confirm their free checked baggage allowance, which may be based either on weight or piece concept. Typical allowances for South East Asia and South Asian Continent are 40 kg for First Class passengers, 30 kg for Premiere passengers and 20 kg for Economy passengers, with 10 kg for infants. Typical allowances for Europe are 69 kg for First and Premiere passengers, 28 for Economy and 10 kg for infants and for the Middle East 30 kg for Premiere passengers, 20 kg for Economy and 10 kg for infants. For the US and Canada the allowance is on a piece concept basis, with First Class and Premiere passengers typically allowed three pieces weighing 23 kg each, Economy passengers two pieces weighing 23 kg each and infants one piece weighing 23 kg. Individual bags should be no more than 158 cm in total dimensions and 32 kg in weight. Passengers travelling from India on migrant visas are permitted a maximum 40 kg on international flights and connecting Jet Airways flights within India.

Items of sports equipment are exempt from oversize charges though standard excess baggage charges will apply if the equipment takes the passenger over their free baggage allowance. Musical instruments may be carried in the seat next to passengers if an extra seat is blocked next to the passenger – instruments should weight no more than 75 kg and be able to be secured using a seatbelt.

What hand luggage can I take on Jet Airways?

Jet Airways cabin baggage allowance restrictions are as follows. All passengers are permitted one cabin baggage item weighing a maximum 7 kg and not exceeding 115 cm. JetPrivilege Platinum and Gold members and Premiere passengers are allowed one item weighing a maximum 10 kg and also one laptop bag. Allowances may vary depending on the aircraft, travel class, whether domestic or international flight, route and JetPrivilege membership.

Latest customer reviews on Jet Airways flights

Book a cheap flight with Jet Airways
2.8 /5
Total reviews based on: 47
Heathrow - Tribhuvan ( LHR - KTM )
1.0 /5
Date 2019-11-06 Location Just Age 51-70 Class Economy

Money has been not refunded That's good experience.

1.0 /5
4 reviews
Siliguri, West Bengal
Bagdogra Airport - Varanasi Airport ( IXB - VNS )
1.0 /5
Date 2019-11-06 Location England Age Over 70 Class Economy

Since Jet airways went bust 6 months ago why on earth have you sent this survey

1.0 /5
1 reviews
Düsseldorf International - Bengaluru International Airport ( DUS - BLR )
1.0 /5
Date 2019-09-07 Location Age Class

We did not fly to or from Bangalore. Our flight was cancelled and we are still waiting for refund. Cancellation date 18 april. Kindly do your utmost so that we can receive a refund.

1.0 /5
1 reviews

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