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Jet Airways

About Jet Airways

Jet Airways is a major Indian airline, based in Mumbai with secondary hubs at Bengaluru and Delhi. It was founded in 1992 and commenced operations a year later in 1993. Its fleet of 119 aircraft fly to 67 destinations – 20 international, including Abu Dhabi, Bangkok, Dubai, Hong Kong, Kathmandu, Kuwait, London, Paris, Singapore and Toronto, and 47 domestic. The fleet includes 71 Boeing 737-800, 15 ATR 72-500 and ten Boeing 777-300ER, along with smaller numbers of Airbus 330-200, Airbus 300-300, ATR 72-600, Boeing 737-700, Boeing 737-900 and Boeing 737-900ER. Jet Airways has codeshare agreements with its partners Aeromexico, Air Canada, Air France, Air Seychelles, ANA, Alitalia, Bangkok Airways, China Eastern Airlines, Delta, Etihad Airways, Fiji Airways, Garuda Indonesia, Hong Kong Airlines, Jetstar Asia, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Malaysia Airlines, Qantas, Vietnam Airlines and Virgin Atlantic. Jet Airways’ parent company is Tailwinds Private Limited. The airline’s frequent flyer programme is JetPrivilege which has five membership tiers offering privileges including dedicated check-in, lounge access, increased baggage allowance, priority boarding, earning and redeeming JPMiles and flight reservations.

How do I check in online with Jet Airways?

Jet Airways online check-in is a quick and easy way for passengers to check in. They can use their PNR booking reference to check in up to nine passengers per PNR, their JetPrivilege number or their eTicket number. Passengers can select and reserve their preferred seat and print their boarding pass prior to arriving at the airport. Online check-in is not available for all airports so passengers should check this on the Jet Airways website.

For international flights, online check-in is available 48 hours to two hours before departure for First Class and Premiere passengers and Economy Class JetPrivilege Platinum/Gold members; for other Economy passengers it is available 12 hours or ten hours to two hours before departure (depending on route), unless an additional fee is paid for online check-in available from 48 hours before departure. For the US and Canada, though guests can check in 48 hours beforehand, e-Boarding passes will only be issued 24 hours prior to departure.

For domestic flights, online check-in is available 48 hours to one hour before departure for Premiere passengers and Economy Class JetPrivilege Platinum/Gold members; for other Economy passengers it is available ten hours to one hour before departure, unless an additional fee is paid for online check-in available from 48 hours before departure.

What is my checked baggage allowance on Jet Airways?

Jet Airways baggage allowance depends upon a number of factors, including whether the passenger is an adult, child or infant, the travel class, country where ticket was purchased, place of departure and more. Passengers should check their ticket to confirm their free checked baggage allowance, which may be based either on weight or piece concept. Typical allowances for South East Asia and South Asian Continent are 40 kg for First Class passengers, 30 kg for Premiere passengers and 20 kg for Economy passengers, with 10 kg for infants. Typical allowances for Europe are 69 kg for First and Premiere passengers, 28 for Economy and 10 kg for infants and for the Middle East 30 kg for Premiere passengers, 20 kg for Economy and 10 kg for infants. For the US and Canada the allowance is on a piece concept basis, with First Class and Premiere passengers typically allowed three pieces weighing 23 kg each, Economy passengers two pieces weighing 23 kg each and infants one piece weighing 23 kg. Individual bags should be no more than 158 cm in total dimensions and 32 kg in weight. Passengers travelling from India on migrant visas are permitted a maximum 40 kg on international flights and connecting Jet Airways flights within India.

Items of sports equipment are exempt from oversize charges though standard excess baggage charges will apply if the equipment takes the passenger over their free baggage allowance. Musical instruments may be carried in the seat next to passengers if an extra seat is blocked next to the passenger – instruments should weight no more than 75 kg and be able to be secured using a seatbelt.

What hand luggage can I take on Jet Airways?

Jet Airways cabin baggage allowance restrictions are as follows. All passengers are permitted one cabin baggage item weighing a maximum 7 kg and not exceeding 115 cm. JetPrivilege Platinum and Gold members and Premiere passengers are allowed one item weighing a maximum 10 kg and also one laptop bag. Allowances may vary depending on the aircraft, travel class, whether domestic or international flight, route and JetPrivilege membership.

Where does Jet Airways fly from?

Latest customer reviews on Jet Airways flights

3.0 /5
Total reviews based on: 19
London
Doha
Heathrow - Doha ( LHR - DOH )
1.0 /5
James
Date 2019-05-03 Class Economy

Qatar prevented us from boarding, telling us the plane was overbooked. They promised us compensation and an upgrade for a replacement flight. In the end, they reneged on both promises and have shown absolutely no remorse about treating us this badly and lying to us.

2.6 /5
5 reviews
Delhi
Kathmandu
Indira Gandhi International Airport - Tribhuvan ( DEL - KTM )
5.0 /5
Winterfield
Date 2019-04-18 Class Business Class

Disappointing that ther was no business class lounge or alternative offered. We were relying on this as we knew we would have a long wait at the airport.

5.0 /5
1 reviews
London
Delhi
Heathrow - Indira Gandhi International Airport ( LHR - DEL )
1.0 /5
aga
Date 2019-04-17 Age 31-50 Class Economy

flight was not pleasent, food was cold and no entertainment on the board. I have also been deleted for 9 hours for my connection flight

2.5 /5
2 reviews
Kolkata (Calcutta), West Bengal
Mumbai
Netaji Subhash Chandra Bose International Airport - Chhatrapati Shivaji International Airport ( CCU - BOM )
1.0 /5
Rajat Chatterjee
Date 2019-04-06 City Edgware, Greater London, UK Age 51-70 Class Economy

Jet Airways do not even provide breakfast or meal service to International passengers in the India sector but they care more for domestic passengers.

1.0 /5
1 reviews
Manchester
Mumbai
Manchester International - Chhatrapati Shivaji International Airport ( MAN - BOM )
1.0 /5
Nav
Date 2019-03-19 City York Age 31-50 Class Economy

Worst airline I have ever been.

1.0 /5
1 reviews
Toronto
Birmingham
Pearson International Airport - Birmingham Intl ( YYZ - BHX )
5.0 /5
Brumas
Date 2019-03-08 City Birmingham uk Age Over 70 Class First Class

Excellent

5.0 /5
1 reviews
Delhi
Bangkok
Indira Gandhi International Airport - Suvarnabhumi Airport ( DEL - BKK )
3.0 /5
Rick
Date 2019-03-06 City UK (but living in Delhi) Age 51-70 Class Economy

Stewards/stewardesses need to show more authority too passengers, the passengers blatantly ignore the order to switch mobiles off when told to ( I generally have to tell the people near me to do it and it sometimes gets me into an argument with them), the passengers also do not stay seated when the seat belt sign is on and the stewards seem reluctant to enforce the stay seated order.

3.0 /5
1 reviews
Dhaka
Kolkata (Calcutta), West Bengal
Zia International Airport - Netaji Subhash Chandra Bose International Airport ( DAC - CCU )
4.0 /5
shafiq
Date 2019-02-28 City DHAKA Age Under 30 Class Economy

nil

4.0 /5
1 reviews
London
Mumbai
Heathrow - Chhatrapati Shivaji International Airport ( LHR - BOM )
1.0 /5
Preeth
Date 2019-02-26 City London Age 31-50 Class Economy

Very poor airline service, old planes, limited food and drinks service and entertainment system is not updated regularly.

1.5 /5
2 reviews
Dubai
Mumbai
Dubai International Airport - Chhatrapati Shivaji International Airport ( DXB - BOM )
5.0 /5
Kishor
Date 2019-02-10 City London Age 51-70 Class Business Class

Great service on and off the plane.

5.0 /5
1 reviews
London
Bangkok
Heathrow - Suvarnabhumi Airport ( LHR - BKK )
3.0 /5
Diana
Date 2019-02-07 City UK Age 51-70

Please put all the young babies and children in one area, there were so many spread around telling and wailing for half the journey!

3.0 /5
1 reviews
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