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Cebu Air

About Cebu Air

Cebu Pacific is a low-cost air carrier from the Philippines that was founded in 1988 but did not commence operations until 1996. Its headquarters are in Manila, the capital of the Philippines, while its main operations hub is at Ninoy Aquino International Airport, close to the city. It also has additional centres at Mactan Cebu International Airport, Kalibo International Airport, Iloilo International Airport, Francisco Bangoy International Airport and Kalibo International Airport. It maintains a fleet of more than 50 Airbus and ATR aircraft.

Cebu Pacific flights serve a total of 60 international and domestic destinations throughout the world. Many of its flights are to popular tourist destinations in Asia, such as Bali, Bangkok, Macau and Jakarta, and it also covers destinations in Australia and the Middle East. It also has a codeshare agreement with Garuda Indonesia on the Manila to Jakarta route. It is a member of Value Alliance, an airline alliance specifically for low-cost airlines.

Online check-in

Online check-in for Cebu Pacific flights opens 72 hours prior to the scheduled takeoff time, and closes 2 hours before a domestic flight or 4 hours before an international flight. During online check-in, passengers can choose their seat and print their boarding card. Passengers will need to use their booking confirmation or e-ticket number to access online check-in. This service is not available for children travelling unaccompanied, women in the later stages of pregnancy, group bookings with 10 or more passengers, passengers who require extra assistance at the airport or passengers travelling with a young child. Passengers can also check in at the airport, either at a check-in counter or at one of the airline's self-service kiosks.

Hand luggage allowance

Hand luggage on a Cebu Pacific flight is limited to 1 item with a maximum weight of 7 kg per passenger. The maximum size for this item also depends on the type of plane being used for the passenger's flight. On Airbus planes, hand luggage is allowed up to 56 x 36 x 23 cm in size. On ATR planes, hand luggage may be carried on board up to 56 x 35 x 20 cm in size. Hand luggage that is larger than these maximum dimensions or that exceeds 7 kg in weight will have to be checked in to the hold instead of being carried in the cabin. The passenger can be charged for this.

Checked baggage allowance

Cebu Pacific does not include a checked luggage allowance in its ticket prices. Instead, passengers can choose to add a Small, Standard, Large or Large Plus baggage allowance when making their booking. Small is up to 15 kg, Standard is up to 20 kg, Large is up to 30 kg and Large Plus is up to 40 kg. The maximum allowance on flight using an ATR plane is 20 kg. Passengers can add or increase their checked luggage allowance any time until 4 hours before their flight, whether online or by phoning the airline. Passengers that are deemed to be exceeding their allowance will be charged. The airline will not carry any item of luggage weighing more than 30 kg for health and safety reasons.

Airline Information

  • Airline name: Cebu Pacific
  • IATA code: 5J
  • Year Founded: 1988
  • Headquarters: Manila, Philippines
  • Website:

Latest customer reviews on Cebu Air flights

3.8 /5
Total reviews based on: 18
Melbourne Airport - Ninoy Aquino (Manila) International Airport ( MEL - MNL )
5.0 /5
Date 2019-12-14 Location England Age 51-70 Class Economy

Check in process very smooth and easy !! Thànkyou

5.0 /5
1 reviews
Ninoy Aquino (Manila) International Airport - Sydney Airport (Kingsford Smith Airport) ( MNL - SYD )
5.0 /5
Date 2018-11-28 Location Age Class Economy

Cebu does not accept visa cards on flights. They only accept US Dollars in cash . not good if you are a UK citizen and travelling for 8hrs.

4.0 /5
2 reviews
Suvarnabhumi Airport - Mactan-Cebu International Airport ( BKK - CEB )
5.0 /5
Date 2019-10-31 Location UK Age Over 70 Class Economy

Very good service

5.0 /5
1 reviews
Davao City
Ninoy Aquino (Manila) International Airport - Francisco Bangoy (Davao) International Airport ( MNL - DVO )
5.0 /5
Date 2019-10-19 Location UK Age Under 30 Class Economy

Excellent comfortable travel for the price. The staff spoke very good English and make you feel at home. I’ll fly with Cebu Pacific again

3.5 /5
2 reviews
Tagbilaran City
Ninoy Aquino (Manila) International Airport - Tagbilaran Airport ( MNL - TAG )
4.0 /5
Date 2019-05-21 Location Age 31-50 Class Economy

Pleasantly surprised. Polite staff. Budget airline with no drinks although paid a very high last minute fare which would have taken me further to more distant places.

4.0 /5
1 reviews
Legazpi City
Ninoy Aquino (Manila) International Airport - Legazpi Airport ( MNL - LGP )
4.0 /5
Date 2019-01-13 Location UK Age 51-70 Class Economy

Great staff good flight Very informative flight deck crew and cabin staff Will fly again

4.0 /5
1 reviews
Cagayan de Oro City
Ninoy Aquino (Manila) International Airport - Lumbia (Cagayan de Oro) Airport ( MNL - CGY )
3.0 /5
Big Al
Date 2018-12-07 Location England Age Over 70 Class Economy

All good except they charged me 1000peso for baggage when I had 20kg on my ticket That certainly is not on. Therefore I will be trying to claim this back.

3.0 /5
1 reviews
Kuala Lumpur
Ninoy Aquino (Manila) International Airport - Kuala Lumpur INTL ( MNL - KUL )
3.0 /5
Date 2020-01-28 Location Age Class Economy

Hate flight delay

3.0 /5
1 reviews
Butuan City
Ninoy Aquino (Manila) International Airport - Bancasi (Butuan) Airport ( MNL - BXU )
2.0 /5
Date 2019-06-28 Location Uk Age 51-70 Class Economy

Long delay stuck on runway plane eventually took off then fuselage filled with smoke no explanation as for reason

2.0 /5
1 reviews

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