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Manchester - New York
return from £417
London - Antalya
return from £116
London - Tenerife
return from £165
Manchester - Tenerife
return from £168

Thomas Cook Airlines

About Thomas Cook Airlines

Thomas Cook Airlines have been in business since 2003 and the company is run by CEO Jean Christoph Debus. Their main hubs are in Manchester and Gatwick Airport, but they also run out of Cardiff, Glasgow, Belfast and Stansted as well as other airports around the UK. In 2013 they merged with Condor, Thomas Cook Airlines Belgium and Thomas Cook Airlines Scandinavia to become one under the Thomas Cook Group umbrella. This, along with partnerships with airlines such as Air Seychelles and Bangkok Airways mean that it is a simple matter to book flights with both this airline and its partners for a seamless trip to almost any destination.

When travelling with Thomas Cook Airlines flights, it is possible to accrue frequent flyer points in the form of ePoints which can be exchanged for many products from their online shop. These points can be accumulated through any holiday or flight booked with Thomas Cook.

How do I check in online with Thomas Cook Airlines?

Thomas Cook Airlines online check-in is open from 24 hours to two hours before your flight is due to depart. The check-in process allows you to either download or print off your boarding pass which can be shown when you arrive at the gate. Please go to your departure gate at least 45 minutes before your flight is scheduled to leave, after dropping off any hold luggage in the dedicated drop-off kiosks situated in the airport.

If you are travelling with animals, are an unaccompanied minor or have fees to pay on any of your baggage you will have to go to one of the check-in desks at the airport instead of using the online check-in system. These are open three hours before your flight leaves, or four hours in the case of long-haul flights, but they do close promptly an hour before departure so please make sure you leave enough time.

What is my checked baggage allowance on Thomas Cook Airlines?

The Thomas Cook Airlines baggage policy allows each person to take checked baggage of up to 15 kg, although you can purchase up to 10 kg more if required. This free allowance increases to 20 kg if you are travelling on a long-haul flight and 23 kg to the USA. If you have purchased a Premium Class ticket you may take 25 kg, but for the safety of the airline baggage personnel no single bag should be heavier than 30 kg.

The baggage allowance for FlexibleTrips packages varies up to a maximum of 25 kg, but your specific allocation will be clearly marked on your ticket. Each item of baggage cannot exceed 158 cm when adding together the height, width and length, and any bags that exceed your limits in either size or weight will have to be charged for as excess baggage.

When travelling with a child under two or an infant that will be seated on your lap, you will be allowed three of the following four items at no extra cost: a bag of up to 10 kg, a collapsible stroller or pushchair, a car safety seat or a travel cot. If the child has a seat of their own, a stroller or pushchair and a car seat will still be carried in the hold for you without charge.

What hand luggage can I take on an Thomas Cook Airlines?

A suitcase or bag with a maximum size of 55 cm x 40 cm x 20 cm can be taken on board as part of the Thomas Cook Airlines hand luggage allowance. This cannot be heavier than 6 kg if you have an Economy ticket, but the limit rises to 10 kg for Premium Class customers. This case must be able to be fitted into the overhead compartments, but passengers are also allowed another smaller item in addition to this. The smaller item could be something like a ladies handbag, a laptop bag, reading material, a coat, blanket or duty-free.

When travelling with infants, food or milk that will be needed for the period of the flight can be taken as well, but it must be carried within the adult’s 6 kg allowance. Because of the restrictions on liquids, the bottles containing the milk or water will need to be clear for security purposes and may also need to be tasted.

The regulations surrounding liquids also include items that are creams, gels or those in pressurised containers, and don’t forget that this will include such items as toothpaste, shaving gel, mascara and lipstick. Try to put as much in your hold baggage as possible, because any that you will be carrying into the cabin with you must be in containers no larger than 100ml. These containers should all be placed in a 20 cm x 20 cm plastic bag for examination at security.

Where does Thomas Cook Airlines fly from?

Latest customer reviews on Thomas Cook Airlines flights

3.9 /5
Total reviews based on: 77
Manchester
Marrakech
Manchester International - Menara ( MAN - RAK )
2.0 /5
J
Date 2019-06-24 City North West England Age 51-70 Class Economy

Plane late departing and 4 hours late returning. Staff could have given out visas on plane to fill in to avoid delays at airport.

3.7 /5
3 reviews
Muğla Dalaman
Glasgow
Dalaman Havalimani - Glasgow Scotland ( DLM - GLA )
5.0 /5
Chrishan
Date 2019-06-24 City Scotland Age 51-70 Class Economy

Everything was brilliant apart from I have been charged twice! I’m guessing your admin team will pick up on this and refund !

5.0 /5
1 reviews
Manchester
Holguin
Manchester International - FRANK PAIS ( MAN - HOG )
4.0 /5
Kosta
Date 2019-06-17 City Sheffield Age 51-70 Class Economy

I wish the price for air ticket to be lower.

4.0 /5
1 reviews
London
Antalya
Stansted - Antalya Havalimani ( STN - AYT )
1.0 /5
Miss H
Date 2019-06-16 City Chelmsford Essex Age 31-50 Class Economy

Ryan air cheaper value for money. Not impressed with extra luggage charges for a mid-haul flight and no drink & snack provided!

1.0 /5
1 reviews
Bristol
Larnaca
Bristol - Larnaca Intl ( BRS - LCA )
3.0 /5
John8
Date 2019-06-15 City Bristol Age Over 70 Class Economy

No explanation for why our flight was an hour late and special assistance staff had gone home because their shift was over before the flight left

3.5 /5
2 reviews
London
Reus
Gatwick - Reus ( LGW - REU )
5.0 /5
Chris
Date 2019-06-15 City West Sussex Age Over 70 Class Economy

Check in quick Flight out on time, delayed coming back though. Staff friendly

5.0 /5
1 reviews
Cardiff
Tenerife
Cardiff-Wales - Sur Reina Sofia ( CWL - TFS )
5.0 /5
Mouser
Date 2019-06-14 City Wales Age 31-50 Class Economy

All went smoothly

5.0 /5
2 reviews
Antalya
Glasgow
Antalya Havalimani - Glasgow Scotland ( AYT - GLA )
5.0 /5
Mumbles
Date 2019-06-12 City Scotland Age 31-50 Class Economy

Great flight

5.0 /5
1 reviews
Bristol
Muğla Dalaman
Bristol - Dalaman Havalimani ( BRS - DLM )
1.0 /5
RealityCheck
Date 2019-06-09 City UK Age 51-70 Class Economy

Seats onboard were dirty. In flight magazines were torn and filthy. Onboard lights were extremely bright and not dimmed during the entire flight making it impossible to sleep. Constant advertising very disturbing. The pilot promised flight progress details of which there were none.

1.0 /5
1 reviews
Birmingham
Marsa Alam
Birmingham Intl - Marsa Alam International Airport ( BHX - RMF )
4.0 /5
Don't have nickname
Date 2019-06-08 City Uk Age 51-70 Class Economy

All was good,flight going out was delayed because some people checked in, then didn't turn up at gate.2hrdelay while they located their cases to remove them from plane. Could not check in on line to come back because of tech problems,but otherwise flights were ok.

4.0 /5
1 reviews
Manchester
Tenerife
Manchester International - Sur Reina Sofia ( MAN - TFS )
3.0 /5
Bjw
Date 2019-06-08 City Bolton, Greater Manchester Age Over 70 Class Economy

very noisy children onboard, unchecked by parents.

3.8 /5
4 reviews
Manchester
Orlando
Manchester International - Orlando International ( MAN - MCO )
2.0 /5
Mike
Date 2019-06-07 City Yorkshire Age 51-70 Class Economy

Cabin crew not communicative, entertainment system at one seat didn't work (reported but they weren't interested!), in-flight map didn't work either.

2.0 /5
1 reviews
Manchester
Muğla Dalaman
Manchester International - Dalaman Havalimani ( MAN - DLM )
3.0 /5
Dazz
Date 2019-06-02 Class Economy

The flight was late taking off

4.0 /5
2 reviews
London
Izmir
Gatwick - Izmir Adnan Menderes Havalimani ( LGW - ADB )
4.0 /5
Sulo
Date 2019-06-01 City Turkey Age 51-70 Class Economy

No comment

4.0 /5
1 reviews
Glasgow
Lanzarote
Glasgow Scotland - Lanzarote ( GLA - ACE )
3.0 /5
Richy
Date 2019-05-30 City Aberdeenshire Age 31-50 Class Economy

Overall no issues or hidden charges. 22kg would be good for baggage allowance. Aircraft clean but crampted. Checking in could be better, families with babies young children could prioritised, baggage only checkin could be better signed.

3.0 /5
1 reviews
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