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London - Miami
return from £617
Manchester - Orlando
return from £281
Manchester - Istanbul
return from £194
London - Lanzarote
return from £175
London - Muğla Dalaman
return from £196
Glasgow - Tenerife
return from £173

Thomas Cook Airlines

About Thomas Cook Airlines

Thomas Cook Airlines have been in business since 2003 and the company is run by CEO Jean Christoph Debus. Their main hubs are in Manchester and Gatwick Airport, but they also run out of Cardiff, Glasgow, Belfast and Stansted as well as other airports around the UK. In 2013 they merged with Condor, Thomas Cook Airlines Belgium and Thomas Cook Airlines Scandinavia to become one under the Thomas Cook Group umbrella. This, along with partnerships with airlines such as Air Seychelles and Bangkok Airways mean that it is a simple matter to book flights with both this airline and its partners for a seamless trip to almost any destination.

When travelling with Thomas Cook Airlines flights, it is possible to accrue frequent flyer points in the form of ePoints which can be exchanged for many products from their online shop. These points can be accumulated through any holiday or flight booked with Thomas Cook.

How do I check in online with Thomas Cook Airlines?

Thomas Cook Airlines online check-in is open from 24 hours to two hours before your flight is due to depart. The check-in process allows you to either download or print off your boarding pass which can be shown when you arrive at the gate. Please go to your departure gate at least 45 minutes before your flight is scheduled to leave, after dropping off any hold luggage in the dedicated drop-off kiosks situated in the airport.

If you are travelling with animals, are an unaccompanied minor or have fees to pay on any of your baggage you will have to go to one of the check-in desks at the airport instead of using the online check-in system. These are open three hours before your flight leaves, or four hours in the case of long-haul flights, but they do close promptly an hour before departure so please make sure you leave enough time.

What is my checked baggage allowance on Thomas Cook Airlines?

The Thomas Cook Airlines baggage policy allows each person to take checked baggage of up to 15 kg, although you can purchase up to 10 kg more if required. This free allowance increases to 20 kg if you are travelling on a long-haul flight and 23 kg to the USA. If you have purchased a Premium Class ticket you may take 25 kg, but for the safety of the airline baggage personnel no single bag should be heavier than 30 kg.

The baggage allowance for FlexibleTrips packages varies up to a maximum of 25 kg, but your specific allocation will be clearly marked on your ticket. Each item of baggage cannot exceed 158 cm when adding together the height, width and length, and any bags that exceed your limits in either size or weight will have to be charged for as excess baggage.

When travelling with a child under two or an infant that will be seated on your lap, you will be allowed three of the following four items at no extra cost: a bag of up to 10 kg, a collapsible stroller or pushchair, a car safety seat or a travel cot. If the child has a seat of their own, a stroller or pushchair and a car seat will still be carried in the hold for you without charge.

What hand luggage can I take on an Thomas Cook Airlines?

A suitcase or bag with a maximum size of 55 cm x 40 cm x 20 cm can be taken on board as part of the Thomas Cook Airlines hand luggage allowance. This cannot be heavier than 6 kg if you have an Economy ticket, but the limit rises to 10 kg for Premium Class customers. This case must be able to be fitted into the overhead compartments, but passengers are also allowed another smaller item in addition to this. The smaller item could be something like a ladies handbag, a laptop bag, reading material, a coat, blanket or duty-free.

When travelling with infants, food or milk that will be needed for the period of the flight can be taken as well, but it must be carried within the adult’s 6 kg allowance. Because of the restrictions on liquids, the bottles containing the milk or water will need to be clear for security purposes and may also need to be tasted.

The regulations surrounding liquids also include items that are creams, gels or those in pressurised containers, and don’t forget that this will include such items as toothpaste, shaving gel, mascara and lipstick. Try to put as much in your hold baggage as possible, because any that you will be carrying into the cabin with you must be in containers no larger than 100ml. These containers should all be placed in a 20 cm x 20 cm plastic bag for examination at security.

Where does Thomas Cook Airlines fly from?

Latest customer reviews on Thomas Cook Airlines flights

3.8 /5
Total reviews based on: 91
Manchester
Seattle
Manchester International - Seattle All Airports ( MAN - SEA )
1.0 /5
Jackie bowers
Date 2019-08-19 Location Liverpool Age 51-70 Class Economy

We were told different information as to what airline we were travelling from Seattle to LA consequently we were passed from pillar to post resulting in finally being told the correct airline which was Alaskan airline we then were left with only 30 mins to spare before getting in airplane!!!! No Thomas cookcrepresentative at the airport when we enquired no one had even heard of Thomas cook and we were passed from one queue to another which caused great distress!

1.0 /5
1 reviews
London
Ibiza
Gatwick - Ibiza ( LGW - IBZ )
4.0 /5
Daniel Koh
Date 2019-08-15 Location LONDON Age 31-50 Class Economy

8kg Hand-luggage allowance is not in line with other airlines. A bit of a money grabbing exercise.

3.5 /5
4 reviews
Manchester
San Francisco
Manchester International - San Francisco Intl Airport ( MAN - SFO )
5.0 /5
Tara
Date 2019-08-10 Location Manchester Age 31-50 Class Economy

International flights should always include checked baggage

4.5 /5
4 reviews
Manchester
Naples
Manchester International - Capodichino ( MAN - NAP )
3.0 /5
Simona
Date 2019-08-05 Age Under 30 Class Economy

Airline staff at the airport was inefficient and slow. Not helpful.

3.0 /5
1 reviews
Enfidha
Manchester
Zine Elabidine Ben Ali - Manchester International ( NBE - MAN )
4.0 /5
Katie
Date 2019-08-01 Location Ireland Age Under 30 Class Economy

Had a great flight and was a great price

4.0 /5
1 reviews
Skiathos
London
Skiathos - Stansted ( JSI - STN )
2.0 /5
Anne
Date 2019-07-30 Location London Age 51-70 Class Economy

Pilot announced a stop for refuelling which took twice as long as he stated. He didn't apologise for the final 2 hour delay or keep us informed. The landings were bumpy and uncomfortable. It was inly after passengers started asking the stewards for info about landing time that we were finally given a half hearted apology by a steward.

2.0 /5
1 reviews
Manchester
Bourgas
Manchester International - BOURGAS ( MAN - BOJ )
5.0 /5
Pam
Date 2019-07-26 Location Wales Age Over 70 Class Economy

Excellent mobility assistance at both airports

5.0 /5
1 reviews
Belfast
Manchester
Belfast City Apt - Manchester International ( BHD - MAN )
1.0 /5
Emy
Date 2019-07-25 Location Belfast Age 31-50 Class Economy

Flybe Flight was cancelled Belfast to Manchester. I was given 3 stops instead of 2. Literally hop on and off flight. Very exhausting.

1.0 /5
1 reviews
Manchester
Manchester
Manchester International - Manchester International ( MAN - MAN )
4.0 /5
Red
Date 2019-07-24 Location Sheffield Age 31-50 Class Economy

The staff and plane were excellent. I wish there was a 3 inch greater recline on the Premium Economy or even a business class where sleep is really possible for frequent flyers. This Thomas Cook flight did not have business or First fitted.

4.0 /5
1 reviews
Manchester
Almeria
Manchester International - Almeria ( MAN - LEI )
1.0 /5
Opodo Never Again
Date 2019-07-22

Why will you not allow direct contact with you.?

2.5 /5
2 reviews
Manchester
New York
Manchester International - John F Kennedy Intl Airport ( MAN - JFK )
4.0 /5
Linda
Date 2019-07-21 Location Leeds Age 51-70 Class Economy

Baggage should be icluded in the price : suitcase and hand luggage, not a extra surcharge. Kosher food should be available on long haul flights.

4.5 /5
2 reviews
Manchester
Skiathos
Manchester International - Skiathos ( MAN - JSI )
4.0 /5
Robbo
Date 2019-07-13 Location England Age 51-70 Class Economy

Good flights both ways although there was a reruelling stop on the return. Good deal on price.

4.0 /5
1 reviews
Bristol
Kefallinia
Bristol - ARGOSTOLION ( BRS - EFL )
3.0 /5
liz
Date 2019-07-09 Location Bristol Age 31-50 Class Economy

Flight was delayed by 3 hours coming home due to a faulty plane in Bristol however, a crew was brought in from Manchester and staff were all very pleasant which helped. Reps at airport in Cefalonia were brilliant directing us to a cafe outside of airport and updating us regularly - communication is key!!

4.0 /5
2 reviews
Muğla Dalaman
London
Dalaman Havalimani - Gatwick ( DLM - LGW )
5.0 /5
Tricia
Date 2019-07-06 Location British Age 51-70 Class Economy

A little more information on upgrading luggage allowance would be most helpful

5.0 /5
1 reviews
Manchester
Kefallinia
Manchester International - ARGOSTOLION ( MAN - EFL )
2.0 /5
Ged
Date 2019-07-05 Location Manchester Class Economy

You update your staff in training about where somebody with a disability can sit I was giving the wrong information and awkwardly had to change my seat to a very uncomfortable journey with no complimentary drink provided but others were given complimentary drinks if not sat together . I also paid for extras I didn’t need my priority check-in which is free for a disability and I was allowed to pay extra seats £25 each and priority which I didn’t need to pay - as my partner has a disability which I talked about during the booking

2.0 /5
1 reviews
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