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Thomas Cook Airlines

About Thomas Cook Airlines

INFORMATION UPDATE: On 23 September 2019, Thomas Cook Airlines shut down their operations, and are no longer offering Thomas Cook Airlines flights. The information below refers to the period Thomas Cook Airlines was still operating.

Thomas Cook Airlines have been in business since 2003 and the company is run by CEO Jean Christoph Debus. Their main hubs are in Manchester and Gatwick Airport, but they also run out of Cardiff, Glasgow, Belfast and Stansted as well as other airports around the UK. In 2013 they merged with Condor, Thomas Cook Airlines Belgium and Thomas Cook Airlines Scandinavia to become one under the Thomas Cook Group umbrella. This, along with partnerships with airlines such as Air Seychelles and Bangkok Airways mean that it is a simple matter to book flights with both this airline and its partners for a seamless trip to almost any destination.

When travelling with Thomas Cook Airlines flights, it is possible to accrue frequent flyer points in the form of ePoints which can be exchanged for many products from their online shop. These points can be accumulated through any holiday or flight booked with Thomas Cook.

How do I check in online with Thomas Cook Airlines?

Thomas Cook Airlines online check-in is open from 24 hours to two hours before your flight is due to depart. The check-in process allows you to either download or print off your boarding pass which can be shown when you arrive at the gate. Please go to your departure gate at least 45 minutes before your flight is scheduled to leave, after dropping off any hold luggage in the dedicated drop-off kiosks situated in the airport.

If you are travelling with animals, are an unaccompanied minor or have fees to pay on any of your baggage you will have to go to one of the check-in desks at the airport instead of using the online check-in system. These are open three hours before your flight leaves, or four hours in the case of long-haul flights, but they do close promptly an hour before departure so please make sure you leave enough time.

What is my checked baggage allowance on Thomas Cook Airlines?

The Thomas Cook Airlines baggage policy allows each person to take checked baggage of up to 15 kg, although you can purchase up to 10 kg more if required. This free allowance increases to 20 kg if you are travelling on a long-haul flight and 23 kg to the USA. If you have purchased a Premium Class ticket you may take 25 kg, but for the safety of the airline baggage personnel no single bag should be heavier than 30 kg.

The baggage allowance for FlexibleTrips packages varies up to a maximum of 25 kg, but your specific allocation will be clearly marked on your ticket. Each item of baggage cannot exceed 158 cm when adding together the height, width and length, and any bags that exceed your limits in either size or weight will have to be charged for as excess baggage.

When travelling with a child under two or an infant that will be seated on your lap, you will be allowed three of the following four items at no extra cost: a bag of up to 10 kg, a collapsible stroller or pushchair, a car safety seat or a travel cot. If the child has a seat of their own, a stroller or pushchair and a car seat will still be carried in the hold for you without charge.

What hand luggage can I take on an Thomas Cook Airlines?

A suitcase or bag with a maximum size of 55 cm x 40 cm x 20 cm can be taken on board as part of the Thomas Cook Airlines hand luggage allowance. This cannot be heavier than 6 kg if you have an Economy ticket, but the limit rises to 10 kg for Premium Class customers. This case must be able to be fitted into the overhead compartments, but passengers are also allowed another smaller item in addition to this. The smaller item could be something like a ladies handbag, a laptop bag, reading material, a coat, blanket or duty-free.

When travelling with infants, food or milk that will be needed for the period of the flight can be taken as well, but it must be carried within the adult’s 6 kg allowance. Because of the restrictions on liquids, the bottles containing the milk or water will need to be clear for security purposes and may also need to be tasted.

The regulations surrounding liquids also include items that are creams, gels or those in pressurised containers, and don’t forget that this will include such items as toothpaste, shaving gel, mascara and lipstick. Try to put as much in your hold baggage as possible, because any that you will be carrying into the cabin with you must be in containers no larger than 100ml. These containers should all be placed in a 20 cm x 20 cm plastic bag for examination at security.

Where does Thomas Cook Airlines fly from?

Latest customer reviews on Thomas Cook Airlines flights

Book a cheap flight with Thomas Cook Airlines
3.6 /5
Total reviews based on: 241
Belfast
Antalya
Belfast International - Antalya Havalimani ( BFS - AYT )
1.0 /5
Gigi
Date 2019-10-02 Location Tyrone Age 51-70 Class Economy

Thomascook went under.. Spent most of the holiday worrying about how I was going to get home

1.0 /5
1 reviews
Birmingham
Mytilene
Birmingham Intl - Mytilene ( BHX - MJT )
1.0 /5
Dicky
Date 2019-10-01 Location uk Age Over 70 Class Economy

I flew with Thomas Cook Airways so it would be unfair to say my feelings.

3.0 /5
2 reviews
Birmingham
Tenerife
Birmingham Intl - Sur Reina Sofia ( BHX - TFS )
1.0 /5
Why
Date 2019-09-29 Location Age Class Economy

Who are Great Wesstern Aviation. Thought we flew Thomas Cook !!!!!!!!!

2.5 /5
2 reviews
East Midlands
Skiathos
East Midlands - Skiathos ( EMA - JSI )
4.0 /5
Nikki
Date 2019-09-29 Location Nottingham Age 51-70 Class Economy

I travel often to skiathos and this was an expensive flight. Our diversion arrangements were great, really well organised with only a small amount of stress. The repatriation was well handled by CAA and it is a shame Thomas Cook are gone

4.0 /5
1 reviews
London
Lanzarote
Gatwick - Lanzarote ( LGW - ACE )
5.0 /5
Kenny
Date 2019-09-27 Location Sussex Age Over 70 Class Economy

Good flight both ways shame that TCook collapsed.

3.4 /5
5 reviews
London
Kalamata
Gatwick - KALAMATA ( LGW - KLX )
4.0 /5
DRJ
Date 2019-09-26 Location UK Age Over 70 Class Economy

Travelled Thomas Cook - but came back with Easyjet. This was YOUR arrangement, and weren't we glad that it was that way round - if we had to travel beck with Thomas Cook, we'd still be there - they went into administration the day before!

3.5 /5
2 reviews
London
Skiathos
Gatwick - Skiathos ( LGW - JSI )
5.0 /5
Small
Date 2019-09-24 Location London Age 31-50 Class Economy

We got home , one of the last Thomas cook flights !!!

5.0 /5
1 reviews
London
Bodrum
Gatwick - Milas-bodrum Havalimani ( LGW - BJV )
4.0 /5
Jimmy
Date 2019-09-18 Location Hong Kong Age 51-70 Class Economy

Easier web access for gagage and premier boarding

4.0 /5
1 reviews
Manchester
Mykonos
Manchester International - Mikonos ( MAN - JMK )
4.0 /5
Yorkie
Date 2019-09-17 Location Age 51-70 Class Economy

Punctual. Good flight. Seat space tight. I have never heard of ‘Great Western Aviation’ - it was Thomas Cook?!

4.0 /5
1 reviews
Manchester
Tenerife
Manchester International - Sur Reina Sofia ( MAN - TFS )
5.0 /5
June
Date 2019-09-15 Location Age Over 70 Class Economy

I had a problem checking in on line had to ring Thomas cook

3.7 /5
7 reviews
Manchester
Split
Manchester International - Split ( MAN - SPU )
4.0 /5
Sabiha
Date 2019-09-07 Location Manchester Age 31-50 Class Economy

Flight flew without a hitch.

4.0 /5
1 reviews
London
Antalya
Stansted - Antalya Havalimani ( STN - AYT )
3.0 /5
Lollypop
Date 2019-08-28 Location London Age 31-50 Class Economy

Generally a smooth flight. Not much leg room on Thomas Cook Airlines and any food or drink needed to be purchased which was quite pricey.

2.0 /5
2 reviews
Manchester
Seattle
Manchester International - Seattle All Airports ( MAN - SEA )
1.0 /5
Jackie bowers
Date 2019-08-19 Location Liverpool Age 51-70 Class Economy

We were told different information as to what airline we were travelling from Seattle to LA consequently we were passed from pillar to post resulting in finally being told the correct airline which was Alaskan airline we then were left with only 30 mins to spare before getting in airplane!!!! No Thomas cookcrepresentative at the airport when we enquired no one had even heard of Thomas cook and we were passed from one queue to another which caused great distress!

1.0 /5
1 reviews
London
Ibiza
Gatwick - Ibiza ( LGW - IBZ )
4.0 /5
Daniel Koh
Date 2019-08-15 Location LONDON Age 31-50 Class Economy

8kg Hand-luggage allowance is not in line with other airlines. A bit of a money grabbing exercise.

3.5 /5
4 reviews
Manchester
San Francisco
Manchester International - San Francisco Intl Airport ( MAN - SFO )
5.0 /5
Tara
Date 2019-08-10 Location Manchester Age 31-50 Class Economy

International flights should always include checked baggage

4.5 /5
4 reviews
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