Flight was excellent the aircraft was spotlessly clean and the seats very comfortable. The cabin staff was excellent and very friendly.
After my flight with a previous airline was turned back at a nearby airport due to flooding I was very pleased to get to see my son on my visit from England
No complaints about any part of this trip
Very good except that we found out there were 2 airports for Melbourne and we were flying to the wrong one to pick up our hire car!
Good legroom for a budget airline
Easy to check in, simple instructions.
Easy to book and check in. Cabin crew were helpful. Not bad for a budget airline
You get what you pay for I suppose but it’s not the most comfortable ride beyond an hour or two. Knee space is poor and the seats don’t have a great head rest at all.
jetstars assisted travel is the worst in the world i was issued with a wheel chair and my 10year old was told he had to push it.
I feel a complimentary bottle of water should be provided to ensure hydration and health as it was a 3 hr flight
The departure was delayed by 2 hours. Therefore we arrived in Melbourne after midnight and the public means of transportation had stopped for the day so I couldn't go to the house I was to be hosted. The near to the airport hotels were all fully booked so I had to stay overnight at the airport. Overall I spent more than 14 hours at the airport until next afternoon.