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Qantas Airways

About Qantas Airways

Qantas Airways is Australia's national flag carrier and the largest airline within the country. It has been around since 1920, which makes it the world's third oldest airline behind KLM Royal Dutch Airlines and Avianca beat it. Its somewhat unusual name is actually an acronym for Queensland and Northern Territory Aerial Services. There are 131 planes in the airline's fleet, split between Boeing and Airbus aircraft, with the Boeing 737 being the most prominent.

The airline operates out of 3 main hubs at Sydney Airport, Melbourne Airport and Brisbane Airport, but also has smaller additional hubs at Dubai International Airport, Perth Airport and Adelaide Airport. From these 6 hubs, it flies to more than 80 destinations including popular routes to Bangkok, New York City and Johannesburg, while Qantas' UK flights land at London Heathrow Airport. It was a founding member of the oneworld alliance. As well as its oneworld membership, several other airlines have codeshare agreements with the airline, including Asiana Airlines, Kenya Airways and China Southern Airlines.

Online check-in

Passengers can choose to check in online for international Qantas flights beginning 24 hours prior to takeoff and closing again 2 hours before departure. For domestic flights, that window stays open until just half an hour before departure. To check in, passengers need to type in their family name and booking reference code. Then, they will be able to print a boarding card for their Qantas flight. If they have luggage to check in, passengers will have until 1 hour and 30 minutes prior to an international flight or 30 minutes before a domestic flight to drop it off at one of the airline's counters. Passengers can also check in at the airport by using a self-service kiosk or by visiting a manned check-in counter.

Hand luggage allowance

On international routes, including Qantas' UK flights, Economy passengers can take 1 item of hand luggage or 1 soft garment bag onto the plane with them, while Premium Economy, Business and First class passengers can take either 2 items or 1 item and 1 garment bag. A hand luggage bag is limited to a combined length, width and height of 115 cm and the garment bag must be no bigger than 185 cm when its length, width and height are added together. On Australian domestic routes, all ticket classes are allowed to take either 2 carry-on bags or 1 carry-on bag and 1 garment bag. On domestic flight, carry-on bags are limited to a combined width, length and height of 105 cm while garment bags are limited to 115 cm. On all flights, each item of hand luggage is subject to a maximum weight of 7 kg. The airline requires that all hand luggage items are able to fit either in the overhead storage compartment or under a plane seat. In addition to this allowance, certain personal items will also be allowed, including cameras, laptops, handbags and coats.

Checked baggage allowance

On international flights, except for flights to or from the Americas, Economy passengers are allowed up to 30 kg of checked luggage, while Premium Economy passengers and Business passengers are permitted up to 40 kg. First class passengers can check in up to 50 kg and Infants are allowed up to 10 kg. On flights to or from the Americas, Economy and Premium Economy passengers are allowed 2 items each weighing up to 23 kg, Business and First class passengers are allowed 3 items each weighing up to 32 kg and Infants are allowed 1 item weighing up to 10 kg. On domestic flights, Economy passengers may bring 1 item weighing up to 23 kg while Business passengers may bring 2 items each weighing up to 32 kg. On all routes, any one item of checked luggage must not weigh more than 32 kg and must be smaller than 158 cm when its length, width and height are combined. Adults with infants may also bring one stroller and one car seat with out extra charge. If any passengers exceed their allowance, they will have to pay a fee to have their luggage carried on the Qantas flight.

Airline Information

  • Airline name: Qantas Airways
  • IATA code: QF
  • Year Founded: 1920
  • Headquarters: Mascot, Australia
  • Website: qantas.com

Latest customer reviews on Qantas Airways flights

4.0 /5
Total reviews based on: 54
Perth
Palm Springs, CA
Perth Airport - Palm Springs Municipal ( PER - PSP )
3.0 /5
None
Date 2020-03-02 Location australia Age 51-70 Class Economy

Food was ordinary. In flight entertainment was limited.

3.0 /5
1 reviews
Colombo
Auckland
Katunayake International - Auckland Airport ( CMB - AKL )
4.0 /5
Peter
Date 2020-02-17 Location Uk Age Over 70 Class Economy

Disappointed that two of the flights on the return trip required payment to reserve any seats yet the flight was half empty so I can see it’s not be reserved without charge like other airlines offer

4.0 /5
1 reviews
London
Auckland
Heathrow - Auckland Airport ( LHR - AKL )
5.0 /5
waka
Date 2020-02-09 Location UK / NZ Age 51-70 Class Economy

good enough leg room, happy people

5.0 /5
1 reviews
London
Brisbane
Heathrow - Brisbane Airport ( LHR - BNE )
3.0 /5
Sam
Date 2020-01-13 Location UK Age 51-70 Class Economy

Very frustrating as I could not check in or allocate my seat in advance. I had to wait to speak to the desk at each transfer and flight to be able to allocate an isle seat.

3.0 /5
1 reviews
Sydney
Maroochydore - Sunshine Coast, QLD
Sydney Airport (Kingsford Smith Airport) - Sunshine Coast Airport ( SYD - MCY )
4.0 /5
Fuj
Date 2019-11-17 Location UK Age 51-70 Class Economy

All good

4.0 /5
1 reviews
Tokyo
Melbourne
Narita - Melbourne Airport ( NRT - MEL )
4.0 /5
Nsj9
Date 2019-11-05 Location England Age 51-70 Class Economy

Check in good, staff very helpful/friendly, main meal mediocre (I expected better)

4.0 /5
1 reviews

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