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China Southern Airlines

About China Southern Airlines

China Southern Airlines is one of the world's biggest airlines, and is based in the Southern Chinese city of Guangzhou, with major hubs at Guangzhou Baiyun International Airport and Beijing Capital International Airport. It also has two smaller hubs at Chongqing Jiangbei International Airport and Urumqi Diwopu International Airport, as well as various focus cities within China, including Chengdu, Harbin and Xi'an. It has the biggest air-fleet in Asia, and currently has over 500 aircraft. The airline expanded after mergers with Zhongyuan Airlines, China Northern Airlines and China Xinjiang Airlines.

China Southern Airlines flights serve nearly 200 destinations over numerous routes. Popular among those are flights to Auckland, London Heathrow, New York and Sydney. It is a member of the SkyTeam alliance and was the first Chinese carrier to join a global alliance. It also has codeshare arrangements in place with Asiana Airlines, Japan Airlines, WestJet, Qantas, Pakistan International Airlines and Thai Airways.

Online check-in

Check-in can be completed online from 24 hours before a flight up until 1 hour before take-off. This service however is not available on all China Southern Airlines flights. Passengers on flights departing from Taiwan, Macau or Hong Kong will not be able to check in online, and nor will passengers requiring special assistance or minors. If they cannot complete their check-in online, passengers also have the option of checking in at the airport. The latest that passengers can check in at the airport for a China Southern Airlines flight is half an hour before take-off, or 45 minutes prior to departure for flights to or from the United States.

Hand luggage allowance

Hand luggage allowance on China Southern Airlines flights is the same for both domestic and international routes. Economy, Premium Economy and Business class passengers are all entitled to carry on board 1 item of hand luggage that can weigh up to 5 kg. Passengers travelling in First Class are allowed 2 items of hand luggage, each of which can weigh up to 5 kg. All items of hand luggage are subject to a maximum combined height, length and width of 115 cm. If they exceed any of these regulations passengers will have to check in the baggage, which may result in an additional fee.

Checked baggage allowance

Checked luggage allowances os China Southern Airlines flights are piece-based on European and American routes, and weight-based on Oceania, Middle Eastern and Asian routes. On European routes, Economy class passengers are allowed 1 item weighing up to 23 kg, while Premium Economy passengers are permitted 2 items weighing up to 23 kg. Business class and First Class passengers are allowed 3 items each weighing up to 23 kg. On American routes Economy class and Premium Economy passengers are allowed 2 items each weighing up to 23 kg, Business class passengers are allowed 2 items each weighing up to 32 kg and First Class passengers are allowed 3 items each weighing up to 32 kg.

On Oceania routes China Southern Airlines Economy passengers are allowed 30 kg, Premium Economy passengers are allowed 35 kg, Business passengers are allowed 40 kg and First class passengers are allowed 45 kg. On Middle Eastern routes Economy passengers are allowed 40 kg, Premium Economy passengers are allowed 45 kg, and Business or First class passengers are allowed 50 kg. On Asian routes, Economy passengers are allowed 20 kg, Premium Economy passengers are allowed 30 kg, Business passengers are allowed 35 kg and First class passengers are allowed 40kg.

Airline Information

  • Airline name: China Southern Airlines
  • IATA code: CZ
  • Year Founded: 1988
  • Headquarters: Guangzhou, China
  • Website: global.csair.com

Latest customer reviews on China Southern Airlines flights

3.3 /5
Total reviews based on: 46
London
Wuhan
Heathrow - Wuhan ( LHR - WUH )
5.0 /5
lundunlaotou
Date 2019-12-01 Location London Age 51-70 Class Economy

good

4.5 /5
2 reviews
London
Melbourne
Heathrow - Melbourne Airport ( LHR - MEL )
5.0 /5
Katherine
Date 2019-11-29 Location Shrewsbury Age Under 30 Class Economy

Was wary of using CS via China but experience on the whole good. Couldn't checkin online but beyond that fine. Plenty of leg room, smooth transfers, good service, great price

5.0 /5
1 reviews
Beijing
Glasgow
Capital Intl Apt - Glasgow Scotland ( PEK - GLA )
1.0 /5
Dawei
Date 2019-11-26 Location UK Age 51-70 Class Business Class

Can’t write due to I didn’t travel. Due to illness

1.0 /5
1 reviews
London
Bangkok
Heathrow - Suvarnabhumi Airport ( LHR - BKK )
5.0 /5
Mohammed sanu miah
Date 2019-11-13 Location England Age Under 30 Class Economy

Excellent trip

5.0 /5
1 reviews
Glasgow
Yiwu
Glasgow Scotland - Yiwu ( GLA - YIW )
4.0 /5
Richard
Date 2019-11-11 Location Scotland Age Class Business Class

Flight was ok for the price aircraft was older so no flat bed

4.0 /5
1 reviews
London
Manila
Heathrow - Ninoy Aquino (Manila) International Airport ( LHR - MNL )
3.0 /5
Draz
Date 2019-10-22 Location Bracknell Age 31-50 Class Economy

Could not booking online but apart from that everything was fine

4.3 /5
3 reviews
Edinburgh
Hanoi
Turnhouse - Noibai Airport ( EDI - HAN )
2.0 /5
Dabber
Date 2019-10-17 Location Edinburgh Age 31-50 Class Economy

Aircraft are a bit retro, no frills. Impossible to check in online unless you pay to choose your seats. Automatic seating will put you in the middle of the 2-4-2 seating arrangement.

2.0 /5
1 reviews
Birmingham
Beijing
Birmingham Intl - Capital Intl Apt ( BHX - PEK )
4.0 /5
Zhuang
Date 2019-10-15 Location China Age 51-70 Class Economy

good price good value

4.0 /5
1 reviews
London
London
Heathrow - Heathrow ( LHR - LHR )
2.0 /5
Jim
Date 2019-06-28 Location England Age Over 70 Class Economy

Departure flights were cancelled with no apologies from China Southern. Air France took over the responsibilities and cancellations of seat on two flights. I waited for 17 hours in Heathrow to eventually get a KLM flights to my destination. Arrived in eventually 2 hours later than scheduled.

2.0 /5
3 reviews

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