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Accra - London
return from £702
London - Entebbe
return from £363
London - Addis Ababa
return from £582
London - Harare
return from £414
Birmingham - Nairobi
return from £391
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Kenya Airways

About Kenya Airways

Kenya Airways is based in Nairobi and is Kenya's national flag carrier airline, and was formed after the breakup of its forerunner, East African Airways, in 1977. Initially owned by the Kenyan government, the airline became the first African flag carrier to be privatized in 1996, however, the Kenyan government still retains a large number of shares in the company. It owns 45 airplanes, which are a mixture of Boeing and Embraer aircraft.

From its hub at Jomo Kenyatta International Airport, the airline offers flights to more than 60 destinations such as Copenhagen, Accra and Hong Kong. Since its foundation in 1977 it has been a part of the African Airlines Association, and subsequently joined the SkyTeam alliance in 2010. Its entrance into the SkyTeam alliance was sponsored by KLM, which owns a large number of shares in the airline. As well as its alliance membership, the airline also has codeshare agreements with several other carriers, including Air France, Korean Air and China Southern Airlines.

Online check-in

Kenya Airways online check-in opens 30 hours prior to departure and closes again 2 hours before takeoff. Passengers can also select a seat during Kenya Airways online check-in process. Online check-in is available for those with an e-ticket, however passengers can also check in at the airport. Passengers on international flights should check in a minimum of 2 hours and 30 minutes prior to their flight's departure, with counters closing 1 hour before takeoff. On domestic flights, passengers should check in a minimum of 1 hour and 30 minutes before their scheduled departure time, with counters closing 30 minutes before a flight leaves.

Hand luggage allowance

Hand luggage on Kenya Airways flights dictates that Economy Class passengers are allowed a single piece of hand luggage with a weight of up to 12 kg, while Premier World class passengers can bring 2 pieces of hand luggage, each of which can weigh up to 12 kg. The maximum size for hand luggage is 55 x 25 x 35 cm. Passengers in all classes can also bring 1 personal item onto the plane. Some potential personal items include laptops, cameras, handbags or briefcases. They may also take 1 bag of duty-free purchases on board. Children under 2 years old are allowed 1 piece of hand luggage up to 12 kg.

Checked baggage allowance

Checked luggage allowance depends on the passenger's destination as well as the class of their Kenya Airways booking. On domestic Kenya Airways flights, Economy passengers can take 1 piece of checked luggage weighing up to 23 kg. Premier World passengers may also take 1 item of checked luggage weighing up to 32 kg on domestic routes. On international flights Economy passengers are allowed 2 items of checked luggage each weighing up to 23 kg, while Premier World passengers are entitled to 2 items of checked luggage, each weighing up to 32 kg. The airline will refuse to carry any items of baggage that weigh more than 32 kg. If a passenger exceeds their allowance or wishes to take any sports equipment, charges will apply.

Airline Information

  • Airline name: Kenya Airways
  • IATA code: KQ
  • Year Founded: 1977
  • Headquarters: Nairobi, Kenya
  • Website: kenya-airways.com

Latest customer reviews on Kenya Airways flights

3.5 /5
Total reviews based on: 50
London
Mombasa
Heathrow - Moi International ( LHR - MBA )
5.0 /5
Big mama
Date 2019-09-01 Location UK Age 51-70 Class Economy

We had some delays both in LHR and NRBI Crew members are excellent

4.5 /5
2 reviews
London
Nairobi
Heathrow - Jomo Kenyatta Internatonal ( LHR - NBO )
5.0 /5
James
Date 2019-08-13 Location Stevenage Age 51-70 Class Economy

Great service flights were delayed but overall experience wonderful. Stewards friendly and helpful.

3.7 /5
20 reviews
Addis Ababa
Mombasa
Bole - Moi International ( ADD - MBA )
1.0 /5
Nono
Date 2019-06-27 Location Uk Age 31-50 Class Economy

I had a connecting flight in which I had been asked to collect my luggage when we landed. They lost my bags and after 45 minutes of them relocating it I had less than 5 minutes to leave arrivals get to departures and board my connecting flight. It was a real fight to get any support or assistance and the whole experience was a nightmare.

1.0 /5
1 reviews
Blantyre
Nairobi
Chileka - Jomo Kenyatta Internatonal ( BLZ - NBO )
1.0 /5
Peter Brown
Date 2019-05-21 Location UK Age 51-70 Class Economy

Terrible - Kenyan Airways are very poor Delayed flights (2) missed connections (1) lost luggage (2)

1.0 /5
1 reviews
Lusaka
Harare
Lusaka - Harare ( LUN - HRE )
2.0 /5
Christopher Mwale
Date 2019-05-20 Location Lusaka Age 31-50 Class Economy

I never travelled and i lost out on my hard earned money $250. i tried called the so called support and was put on a long waiting to incuring further charges on my side. i abandoned it and i am done.

2.0 /5
1 reviews
Manchester
Amsterdam
Manchester International - Schiphol ( MAN - AMS )
4.0 /5
Sammy
Date 2019-05-10 Location Manchester Age 31-50 Class Economy

Would appreciate local services to change the booking when abroad local airline Kenya airways could not access my booking because I had booked via travel agent and the cost of calling abroad in Kenya is expensive.A local number would be appreciated.

4.0 /5
1 reviews
Nairobi
Cape Town
Jomo Kenyatta Internatonal - Cape Town International Airport ( NBO - CPT )
3.0 /5
Craig
Date 2019-04-30 Location Kenya Age 51-70 Class Economy

Efficient flight but incredibly small space for each passenger.

3.5 /5
2 reviews
Kilimanjaro
Nairobi
Kilimanjaro - Jomo Kenyatta Internatonal ( JRO - NBO )
5.0 /5
Em
Date 2019-04-27 Location Marangu Moshi Age 31-50 Class Economy

Very Good

5.0 /5
1 reviews
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