Quick and easy
Everything perfect !
Free one piece luggage check-in per person
Although we departed Changi later than scheduled the flight itself was short and pleasant.
I simply wish someone would have mentioned that no food, drinks, pillows or blankets would be offered on flight and I would have acted accordingly and brought my own.
No problems with the booking process flights were all more or less on schedule. However my fault for not doing any research on Air Asia beforehand as I assumed all long haul flights (Hanoi to Sydney via KL total nearly 16hrs) included food drinks entertainment system and comfort (blanket etc) and checked baggage as standard - no to all of these. Made for an extremely uncomfortable and arduous flight particularly attempting to pack the above into 7kg carry on. Never again. I'd pay a little more to fly with a different airline.
Airport staff scared us with false info regarding Malaysias boarder