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Malaysia Airlines

About Malaysia Airlines

Malaysia Airlines is owned by the Malaysian government via its sovereign wealth fund, Khazanah Nasional, although it has been publicly traded in the past. The Malaysian national flag carrier's home is in Kuala Lumpur, where it has a hub at Kuala Lumpur International Airport. In addition to that main hub, the company has smaller operating bases at Kuching International Airport and Kota Kinabalu International Airport. There are over 70 aircraft in the carrier's fleet, made up of Boeing 737s along with other models of Boeing and Airbus planes.

Malaysia Airlines flights land at more than 50 different airports around the world, although it has a particular focus on Southeast Asian locations. Some of its most popular destinations include London Heathrow, Sydney, Melbourne, Hong Kong, Tokyo, Shanghai, Siem Reap, Jakarta and Delhi. The airline also operates codeshare flights with many other carriers, including Jet Airways, Ethiopian Airlines, Royal Brunei Airways, Singapore Airlines and Qatar Airways.

Online check-in

Malaysia Airlines check-in is available online for passengers, and opens 48 hours prior to a flight's departure then closes 1 hour and a half prior to takeoff. Passengers can check in with their reference and flight number. During this process, they can also choose or change their seat on the flight. Malaysia Airlines check-in cannot be performed online for flights departing Xiamen or Brunei. Passengers can also check in at the airport. For international flights, the airline's check-in desks open 2 hours prior to takeoff, while for domestic flights they're open 1 hour before takeoff.

Hand luggage allowance

Items of hand luggage on the airline's flights are subject to a weight limit of 7 kg. Passengers booking Malaysia Airlines Economy tickets may carry 1 item of hand luggage on board their flight, while passengers with a Business class ticket may carry 2. Infants are allowed to carry a stroller in addition to 1 item of hand luggage on board a flight. The airline also allows passengers to bring certain personal items onto their flight on top of the hand luggage allowance. Acceptable personal items include laptops, reading material, walking sticks and handbags, however only 1 of these personal items will be accepted onto the flight per passenger. Hand luggage must fit either in the storage lockers or under the plane's seats.

Checked baggage allowance

All passengers in Malaysia Airlines flights are entitled to bring 2 items of checked luggage on their flight, although weight allowances differ depending on the ticket type. For their 2 items combined, Economy passengers have a total weight limit of 30 kg, while for Business class passengers that weight limit is 40 kg. First class passengers are permitted to bring up to 50 kg in weight on board the flight. The maximum size for checked baggage is a combined length, width and height of 158 cm. Passengers' free luggage will also cover sporting goods, as long as they are within the prescribed weight limits. If passengers have luggage that is greater than their allowance in any way (dimensions, weight, number of pieces) they will have to pay excess baggage fees.

Airline Information

  • Airline name: Malaysia Airlines
  • IATA code: MH
  • Year Founded: 1937
  • Headquarters: Kuala Lumpur, Malaysia
  • Website: malaysiaairlines.com

Latest customer reviews on Malaysia Airlines flights

Book a cheap flight with Malaysia Airlines
3.7 /5
Total reviews based on: 48
Bali
Kuala Lumpur
Ngurah Rai Airport (Bali International Airport) - Kuala Lumpur INTL ( DPS - KUL )
5.0 /5
Banksy
Date 2019-08-30 Location England Age 51-70 Class Business Class

Great flight, seats, staff, fantastic Airline, definitely use them again

4.5 /5
2 reviews
London
Kuala Lumpur
Heathrow - Kuala Lumpur INTL ( LHR - KUL )
5.0 /5
Yaayaa
Date 2019-05-24 Location British Age 31-50 Class Economy

The best app you can book your holiday and you are safe I travel last year and this year's the best app thank you so much

3.6 /5
11 reviews
London
Langkawi
Heathrow - Langkawi ( LHR - LGK )
5.0 /5
woodo
Date 2019-10-28 Location london Age Over 70 Class Economy

great service

5.0 /5
1 reviews
Bangkok
Brisbane
Suvarnabhumi Airport - Brisbane Airport ( BKK - BNE )
5.0 /5
n/a
Date 2019-10-20 Location Australia Age 51-70 Class Business Class

Excelent

5.0 /5
1 reviews
Phuket
Kuala Lumpur
Phuket International Airport - Kuala Lumpur INTL ( HKT - KUL )
5.0 /5
Paloma
Date 2020-01-28 Location Europe Age 51-70 Class Economy

Nice,easy,good price,recommend 10++++

5.0 /5
1 reviews
Kuala Lumpur
London
Kuala Lumpur INTL - Heathrow ( KUL - LHR )
4.0 /5
Fa7er
Date 2019-07-16 Location UK Age 31-50 Class Economy

I used Qantas from Singapore to LHR

4.0 /5
1 reviews
London
Singapore
Heathrow - Singapore Changi Airport ( LHR - SIN )
4.0 /5
KJC
Date 2018-04-18 Location London Age 31-50 Class Economy

Turkish airlines really only opened their check in desks at Changi 3hrs before. The local airport help was partly useful but there was no useful place to queue and people were getting antsy. People management at the gates could have been better - everyone was pushy and ignored the embarkation announcements. The seats on the 777 were comfy for a shorty and the loos some of the biggest I’ve seen. One even had a window in it. Staff on flight were lovely.

4.0 /5
2 reviews
Phnom Penh
Kuala Lumpur
Pochentong - Kuala Lumpur INTL ( PNH - KUL )
4.0 /5
SLK230
Date 2018-03-03 Location England Age 51-70 Class Economy

Good timing and price with Malaysia. I like flying the A380. Food was average entertainment good.

4.0 /5
1 reviews
London
Melbourne
Heathrow - Melbourne Airport ( LHR - MEL )
4.0 /5
Your lordship
Date 2020-03-20 Location UK Age 51-70 Class Business Class

Very good cabin crew and food on flights. Didn’t care for the new seating format. Lacked privacy. And some seats were good other terrible. Not as good as Cathay or Qatar but better than BA. food good lots of drink flowing. Communication from the airline directly was good.

4.0 /5
2 reviews
Manila
London
Ninoy Aquino (Manila) International Airport - Heathrow ( MNL - LHR )
4.0 /5
Jon & Romer
Date 2019-03-10 Location London Age 31-50 Class Economy

Last minute booking due to husbands visa being granted unexpectedly early. Good value vs other airlines (ie cheaper). Unlike other low cost airlines (looking at you Chinese carriers) the flight with Malaysia was fairly comfy. Stewards were friendly and welcoming and aircraft seemed very new and modern. The route itself was not exactly ideal with a long 14 hour flight - but it was a means to an end and the staff made it as pain free as possible.

4.0 /5
2 reviews
London
Bali
Heathrow - Ngurah Rai Airport (Bali International Airport) ( LHR - DPS )
4.0 /5
Andrew
Date 2019-11-26 Location Uk Age 51-70 Class Economy

The short haul flights were a horrendous experience but it’s only 3 hours so it’s no problem. The long haul flight was OK but you don’t get the welcome pack that most airlines offer - socks, eye mask, toothbrush etc. The food was awful but that was expected. Boarding at Denpasar is organised chaos.

2.5 /5
2 reviews
London
Adelaide
Heathrow - Adelaide Airport ( LHR - ADL )
2.0 /5
None
Date 2020-01-14 Location London Age 51-70 Class Economy

Food poor and uninspiring, cabin crew elusive and inattentive to requests for alcoholic beverage.

2.0 /5
1 reviews
London
Sydney
Heathrow - Sydney Airport (Kingsford Smith Airport) ( LHR - SYD )
1.0 /5
A
Date 2019-09-28 Location England Age Under 30 Class Economy

Flight was delayed 5hrs then cancelled half an hour before boarding. New flights were scheduled that meant we would arrive 2 DAYS later than we had planned. Had to book completely new flights with different airline to ensure we got to our destination as near as possible to our original date. Still trying to sort out refunds - very slow process.

1.0 /5
1 reviews
Phnom Penh
London
Pochentong - Heathrow ( PNH - LHR )
1.0 /5
did I fly
Date 2020-01-06 Location UK Age 51-70 Class

I cancelled this flight months ago, it was never removed from my App. I called the help center and they said it will be removed. I kept getting reminders about the flight I cancelled and now I'm being asked to review the flight that I did not take! No wonder I booked the remainder of my flights with another agency.

1.0 /5
1 reviews

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