Icelandair operates flights across the Atlantic without a stop off from its main hub at Keflavik International Airport in Iceland. Although its primary operating centre is situated at Keflavik, Icelandair actually has its headquarters located in Reykjavik at Reykjavik Airport. The airline's fleet of 30 aircraft is made up of Boeing 757s and 767s.
The airline offers flights to more than 40 destinations, with the majority of those split between Europe and North America. They include Vancouver, Toronto, New York and San Francisco in North America plus London, Stockholm and Amsterdam in Europe. In fact, Icelandair's UK flights are some of its oldest routes, going right back to 1953 when it landed at Douglas DC-4 London Heathrow Airport. As well as operating its own routes, the airline also offers passengers further options through codeshare agreements with Finnair, Scandinavian Airlines, JetBlue Airways and Alaska Airlines. To date, it has not become an airline alliance member.
On most flights passengers can complete Icelandair check-in online up to 36 hours in advance. The exception to this is any flight that is destined for, or originates from the U.S. For these flights online check-in opens 24 hours in advance of departure. In addition, passengers on flights leaving a North American airport will have to collect a boarding pass from the airport counters, regardless of whether they have checked in online.
Icelandair check-in can also be completed at the airport, either at a counter or a self-service kiosk. The airline has self-service kiosks at the airports of Vancouver, Montreal, Edmonton, Denver, Chicago O'Hare, Boston, Seattle, Stockholm Arlanda, Paris Orly, Paris CDG, Oslo, London Heathrow, Frankfurt, Copenhagen, Billund, Amsterdam Schiphol, Aberdeen and Keflavik.
The maximum weight for items of hand luggage on Icelandair flights is 10 kg and the maximum dimensions are 55 x 40 x 20 cm. Economy class passengers are entitled to 1 piece of hand luggage each, while Economy Comfort and Saga class passengers are entitled to 2 pieces of hand luggage. All passengers may also bring 1 personal item on top of their hand luggage allowance.
Regardless of their travel class, passengers on Icelandair flights departing from U.S. airports will only be able to take 1 item of hand luggage on board the plane due to TSA regulations. If they are entitled to 2 items of hand luggage, they airline will check in the second item for free. Infants who do not have their own seat on the flight do not have a hand luggage allowance.
Icelandair flights have different allowances for checked luggage on different routes. For flights within Europe, the luggage allowances stipulate that Economy passengers can bring 1 item with a maximum weight of 23 kg, while Economy Comfort ticket holders can bring 2 items each with a maximum weight of 23 kg. Saga passengers are permitted to check in 2 items each with a maximum weight of 32 kg.
For Icelandair flights to or from North America, the checked baggage regulations permit Economy and Economy Comfort passengers to check 2 items each with a maximum weight of 23 kg. Sage fare holders can also bring 2 but with a maximum weight of 32 kg instead. Infants may bring 1 item with a maximum weight of 23 kg and a stroller. On all routes the length plus height plus width of any item of checked baggage must not be greater than 158 cm. There is an additional charge if passengers wish to add sporting equipment to their luggage allowance. This must be paid ahead of time and is divided into small, medium and large items.
Well impressed with Icelandair. Helpful with children. Great food for the kids.
No food on a transatlantic flight. Unusual. I don't mind, but passengers should be warned ahead of time.
Great service wonderful airline
Flight smelt like the toilet!
Not impressed. Was delayed because waiting on two business class guests and was freezing all the way.