Air Europa is a Spanish airline that was founded in 1986. It is currently owned by the travel company Globalia and has its main headquarters located in Llucmajor on the island of Mallorca, however its operational hub is at the Madrid Barajas Airport near the Spanish capital. It comes in behind Iberia and Vueling as Spain's third biggest airline and has a fleet of nearly 60 aircraft. These planes are a mixture of Embraer, Boeing and Airbus aircraft, with the Boeing 737 being the most prevalent within the fleet.

Air Europa flights serve more than 40 destinations on various continents. It flies to many popular holiday destinations in Spain, such as Fuerteventura, Lanzarote, Alicante, Granada and Barcelona, as well as operating routes further afield, including Sao Paolo, New York and Las Vegas. As well as being a member of the SkyTeam alliance, which it joined in 2007, it also has codeshares in operation with Air Serbia and Etihad Airways.

Online check-in

Passengers can take care of Air Europa check-in up to 48 hours before they fly by completing the process online. This service is available on all flights from Europe to Lima, Santo Domingo, Buenos Aires, Cancun, Dakar, Caracas, Santa Cruz de la Sierra, Salvador de Bahia and Havana. Online check-in closes 1 hour before a flight is scheduled to takeoff. If passengers have checked in online, they're able to drop of their baggage at the check-in counter. Air Europa check-in can also be done at a designated airport kiosk. A third option is mobile check-in, which allows passengers to store an electronic boarding card on their smartphone or tablet.

Hand luggage allowance

Hand luggage allowance for Economy passengers is the same on all Air Europa flights. Passengers travelling in Economy may bring 1 piece of hand luggage with a maximum weight of up to 10 kg, while Business class passengers may bring 1 piece of hand luggage weighing up to 14 kg on domestic, European, African and Middle Eastern flights, and 2 items with a combined weight of up to 18 kg on long distance flights. Infants up to 2 years old are allowed to bring a bag containing all the necessary items such as food and diapers for their care during the flight. Hand luggage may not exceed 35 x 55 x 25 cm in size.

Checked baggage allowance

On domestic, European, African and Middle Eastern flights, checked luggage allowance is dependent on the ticket type. Lite fares do not include any checked baggage, Economy fares include 1 luggage item of up to 23 kg and Business fares include 2 luggage items of up to 23 kg each. Checked baggage regulations on long distance Air Europa flights stipulate that Economy fares to most destinations are allowed 1 luggage item of up to 23 kg, while Economy fares to Bolivia, Paraguay, Peru, Colombia and Venezuela are allowed 2 luggage items each weighing up to 23 kg. Economy fares to Brazil also include 2 luggage items each weighing up to 32 kg, with those on a Business ticket able to check in 3 luggage items weighing up to 23 kg. Infants under 2 may bring a single luggage item of up to 10 kg. The maximum size of any luggage item is 158 cm in combined width, height and length. Passengers who exceed their luggage allowance in any way will have to pay extra charges.