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Discover flights from London to Colombo with Thai Airways
London - Colombo
return from £771
Discover flights from London to Kathmandu with Thai Airways
London - Kathmandu
return from £606
Bangkok - Koh Samui
return from £264
London - Guangzhou
return from £647
London - Kuala Lumpur
return from £532
London - Perth
return from £760

Thai Airways

About Thai Airways

Founded in 1960, Thai Airways, also styled as "THAI", is Thailand's national flag carrier airline. Their primary hub is Suvarnabhumi Airport based in Bangkok, but they also maintain a secondary hub at the airport on the Thai island of Phuket. The fleet of aircraft operated by Thai Airways consists mostly of Airbus and Boeing jets. They offer international flights to 63 destinations in 36 different countries. These countries are located in three world regions: the Asia Pacific, the Middle East, and Europe.

As a founding member of the Star Alliance airline partnerships scheme, Thai Airways range of international destinations is vast due to a large number of codeshare partnerships with other major airlines, including Air Canada, Japan Airlines, Emirates, and Air New Zealand. The airline also operates domestic flights to ten destinations, including Chiang Mai, Udon Thani, and several major southern destinations, such as Phuket and Koh Samui. Their domestic southern routes enable a large number of tourists to travel from Bangkok to many of the kingdom's popular mainland and seaside island resorts. Thai Smile is a subsidiary airline owned and operated by Thai Airways. They are also a major shareholder of Nok Air, a low-cost airline, of which they hold 39% ownership of the company.

How do I check-in online with Thai Airways?

You can check-in online via the Thai Airways website. Simply select the "iCHECK-IN" tab located on the left-hand side of their webpage. The online check-in page can also be accessed through the"MANAGE MY BOOKING" tab, which is located on the top of the webpage. After navigating to the check-in page, enter your surname and booking number into the text fields to complete your check-in. Online check-in is available up to one hour prior to your flight's departure, but not earlier than 24 hours before your scheduled flight. Please keep in mind that the airport's check-in counters close 40 minutes before scheduled departure times. The online check-in service also allows Royal First Class passengers and Royal Silk passengers to pre-order onboard meals, including vegetarian, kosher, halal, and other special dietary requirement dishes. Pre-orders should be placed 24 hours in advance for outbound flights from Bangkok, and 48 hours in advance for incoming flights to Bangkok.

What is my checked baggage allowance on Thai Airways?

Thai Airways baggage allowance for checked baggage depends on the class of ticket purchased. Royal First Class customers are allowed up to 50 kg of checked baggage free of charge. Royal Silk and Economy Premium customers are allowed up to 40 kg. Economy Class customers can check-in 30 kg of baggage. Royal Orchid customers, as well as those with booking references that start with the letter ‘L’, are limited to a maximum of 20 kgs of checked luggage. In addition, those flying with infants that are not occupying a seat are allowed an additional 10 kg of free baggage Baggage allowances can vary if your flight involves airline transfers. If your baggage exceeds weight limits, extra fees will be applied. The above allowances apply only to international routes. Domestic flights have different baggage allowance policies.

What hand luggage can I take on Thai Airways?

Thai Airways hand luggage policy is limited to one bag, which should not exceed a total length, height, and width of 115 cm (45 inches). In addition, passengers may also carry an additional small personal item, such as a purse or laptop bag. The maximum weight limit for hand luggage is 7 kg (15.4lbs). If your hand luggage exceeds the size or weight limitations, it must be checked-in as hold baggage. In addition, Thai Airways publishes a lengthy list of items and materials that are not allowed on board, including knives, scissors and other sharp objects.

Up to 20 spare batteries or power banks can be carried in your hand luggage, provided that no more than two of them exceed a maximum power rating of 20,000mAh. Power banks between 20,000mAh and 32,000mAh can be carried on as part of the 20-battery allowance. Batteries or power banks with a power rating greater than 32,000 mAh are not allowed in hand luggage. In addition, batteries and power banks are prohibited from checked-in hold baggage as well.

Where does Thai Airways fly from?

Most Thai Airways flights originate in Bangkok. Thai Airways offers routes to 63 international destinations from Bangkok. The following are some of their most popular flight routes:

Latest customer reviews on Thai Airways flights

Book a cheap flight with Thai Airways
4.3 /5
Total reviews based on: 68
London
London
Heathrow - Heathrow ( LHR - LHR )
5.0 /5
Suresh
Date 2019-11-25 Location UK (Cardiff, Wales) Age 51-70 Class Economy

The price, services in the flight, food and been looked after well by air staff.

4.5 /5
2 reviews
London
Bangkok
Heathrow - Suvarnabhumi Airport ( LHR - BKK )
5.0 /5
Aaron Singh
Date 2019-11-18 Location uk Age 31-50 Class Economy

had the night flight which was really good. great service smooth landing. well done thai airways well recommend

4.3 /5
46 reviews
London
Manila
Heathrow - Ninoy Aquino (Manila) International Airport ( LHR - MNL )
5.0 /5
Edminda Pettley
Date 2019-11-15 Location London, UK Age 51-70 Class Economy

Very satisfied with the airline, staffs are really friendly and helpful. Great airline to fly with.

5.0 /5
1 reviews
London
Siem Reap
Heathrow - SIEM REAP ( LHR - REP )
4.0 /5
Simba
Date 2019-11-06 Location London Age 31-50 Class Economy

Flight was on time but the staff were cold and not very friendly. The food was also pretty awful

4.0 /5
3 reviews
Bangkok
Rome
Suvarnabhumi Airport - Fiumicino ( BKK - FCO )
4.0 /5
Aun
Date 2019-11-01 Location Thailand Age 51-70 Class Economy

The price dropped after I bought this ticket. So the price turned to be more expensive.

4.0 /5
1 reviews
London
Koh Samui
Heathrow - Ko Samui Airport ( LHR - USM )
4.0 /5
Longy
Date 2019-10-26 Location Uk Age 51-70 Class Economy

Great service as usual very friendly flight crew lovely food and TV entertainment very good

4.0 /5
1 reviews
London
Phuket
Heathrow - Phuket International Airport ( LHR - HKT )
5.0 /5
AMALDE
Date 2019-08-30 Location United Kingdom Age 51-70 Class Economy

Punctuality was great. Inflight service, online check in, desk service all excellent. Would recommend the airline anytime and will definitely travel again with them.

5.0 /5
1 reviews
Kuala Lumpur
London
Kuala Lumpur INTL - Heathrow ( KUL - LHR )
5.0 /5
Carol
Date 2019-07-27 Location UK Age 51-70 Class Economy

Good flight movies rather old and dated .staff very courteous.

5.0 /5
1 reviews
London
Auckland
Heathrow - Auckland Airport ( LHR - AKL )
4.0 /5
Ben
Date 2019-07-20 Location England Age Under 30 Class Economy

Had a window seat on first leg but no window baulkhead only

4.0 /5
1 reviews

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