Thai Airways is a founding member of the Star Alliance and has been around since 1988. Its main base of operations is at Suvarnabhumi Airport, which is situated just outside of Bangkok. This city is also the location of the airline's headquarters. As well as its Bangkok hub, the airline has focus cities in Seoul, Chiang Mai and Phuket. As the country's national flag carrier, it is majority owned by the Thai Finance Ministry. Thai Smile and Nok Air are both subsidiaries belonging to the airline.
The airline has a total fleet of 82 planes that serve its 78 destinations. Thai Airways' international flights travel to various continents, including Europe, Asia and Oceania, with some of its most popular destinations including Chiang Mai, Chennai, Frankfurt and Seoul. It was also the first Asian airline to offer flights to London Heathrow. In addition to its membership of Star Alliance, it has agreed codeshares with a large number of other airlines. These include Emirates, Asiana Airlines, All Nippon Airways and Turkish Airlines.
Thai Airways provides online check-in that can be completed starting from 24 hours ahead of a flight's departure and closing 1 hour prior to takeoff. It's worth noting that passengers must have all complete travel documents to fly internationally, for example visa's, passports etc. If a passenger checks in online but does not have all the necessary travel documents, they may be barred from boarding the flight. In addition to printing their boarding cards after checking in online, passengers also have the option of mobile boarding cards on domestic flights from Phuket, Chiang Mai or Bangkok, and international flights leaving Bangkok and flying to Paris, Hong Kong, Phnom Penh, Zurich, Islamabad, Karachi, Brussels, Frankfurt, Kuala Lumpur, Kathmandu, Lahore, Singapore, Munich or Penang.
Passengers can bring 2 items of hand luggage onto Thai Airways flights, totaling 1 larger item up to 56 x 45 x 25 cm and 1 smaller item of up to 37.5 x 25 x 12.5 cm. Any protrusions such as pockets, handles or wheels are included in these limits. The weight limit for hand luggage is 7 kg. Mobility aids such as crutches or walking sticks, baby food and purchases from the airport's duty-free shopping area may also be carried on the flight. Hand luggage with spot checks at the boarding gate to ensure that passengers are within their allowances. Any hand luggage that is either too large or too heavy will have to be checked into the hold at an extra cost to the passenger.
Baggage allowance depends on the route of the flight. Passengers on Thai Airways international flights (except those to or from Canada or the U.S.) have checked baggage stipulations which dictate that Economy class passengers may bring up to 30 kg while Premium Economy and Royal Silk passengers may bring up to 40 kg. Royal First Class passengers however are entitled to bring up to 50 kg. Children who will not have their own seat on the flight may also bring up to 10 kg.
Passengers on Thai Airlines flights to or from Canada or the U.S. are subject to weight restrictions that specify Economy passengers may carry 2 checked bags weighing up to 23 kg each while Royal Silk and Royal First class passengers may carry 2 checked bags weighing up to 32 kg each. The combined width, height and length of these items must not exceed 158 cm. Infants who will travel on an adult's lap are entitled to a single piece of checked baggage weighing up to 23 kg.
Passengers on domestic flights within Thailand have allowances that depend on the class of their Thai Airways booking. Economy and Premium Economy passengers may bring up to 30 kg in total while Royal Silk passengers are allowed 40 kg. 10 kg is also permitted for infants who will be travelling on an adult's lap. Some members of the airline's rewards program may receive an extra allowance of between 10 kg and 30 kg in addition to their standard allowance. Excess baggage fees are applicable if a passenger's luggage is not within the allowance for their class and route.
Flight delay / cancellation until the following day not a great start. Food a little suspect
They have limited selection on food. In fact there is no choice and do not cater for vegetarians.
No veggie meal option
Very pleasant flight on reasonable price.
Thai airways was a much brighter experience than British airways.
You got it so wrong