Opodo Reviews | What Our Customers Really Think: Price, Trust & Service

What our customers are saying about Opodo

At Opodo, our aim is to make booking your travels straightforward, good value, and completely hassle-free. Of course, the best way to judge is by hearing directly from the folks who know us best – our valued customers. We've gathered genuine feedback from Trustpilot to give you an open and honest look at how travellers across the globe rate their experience with us.

Booking with us? It's as easy as 1, 2, 3:

We've designed the whole process to be straightforward and smooth. From booking your trip right through to sharing your thoughts afterwards, we’re here every step of the way to make travelling easy and enjoyable.

Book your trip

Find the best flights and hotels without any fuss. Pick your options, lock in your booking, and get set for your next getaway.

Enjoy the experience

Put your feet up and enjoy your journey knowing everything's sorted, nice and smooth, from booking to support along the way.

Share your feedback

Let us know how we did! Your honest thoughts help other travellers decide and help us keep improving our service for you.

Opodo reviews on Trustpilot

Opodo is trusted by thousands on Trustpilot for offering keen prices and helpful support that sorts out issues quickly and efficiently. See what fellow travellers are saying:

Leave a review on Trustpilot

Booked with Opodo lately? We'd love to hear about it! Your review can guide other travellers and helps us keep doing what we do best.

Pop over to the Opodo page on Trustpilot.

You can find it by searching "Opodo Trustpilot" in your browser or just click the link we provide. This page gathers all customer comments in one spot, making it easy to share your views.

Spot the 'Write a review' button

It's usually near the top of the page. Clicking this opens up a simple form for you to fill out.

Rate your experience by choosing one to five stars

Five stars being top marks, of course. Then, have a write-up about your experience with Opodo – was booking straightforward? Did you nab a good deal? How was the customer service?

Happy with what you've written? Just hit submit.

Your feedback then goes live for others to read and helps us keep providing a top-notch service.

Effortless journeys begin with Opodo

Thinking about booking with Opodo? Here’s a quick rundown of the perks.

Everything in One Place

Compare and book flights, hotels, and car hire all under one roof.

Prime Member Savings

Bag extra savings with Opodo Prime and look out for seasonal offers.

Round-the-Clock Support

Our dedicated team is ready to help you out, day or night.

Flexible Booking Options

Change your bookings easily if your plans need tweaking.

Frequently Asked Questions (FAQ)

Is Opodo a legitimate, trustworthy platform for buying flight tickets?

Yes, Opodo is perfectly legitimate, and it's safe to book flights with us. We're part of eDreams ODIGEO, one of the world's biggest online travel companies. Like any large platform, experiences can vary, but Opodo is a proper, registered business helping millions book flights, hotels, and more each year.

How can I tell if a flight website is legitimate?

To check if a flight website is above board:
Secure Connection: Look for "HTTPS" in the web address bar.
Contact Details: Check for a clear physical address, phone number, and email.
Online Reviews: Have a look at reviews on reputable sites like Trustpilot (check out the Opodo Trustpilot reviews!).
IATA Accreditation: Proper travel agencies should be accredited by the International Air Transport Association (IATA) – you can usually check this.

Is Opodo accredited by IATA?

Yes, Opodo is an IATA Accredited Agent. This means the International Air Transport Association recognises us for meeting industry standards for financial security and professional handling of air ticket sales. This accreditation allows us to issue tickets for nearly all major airlines globally.

Is there protection for travel packages purchased through Opodo?

Yes. In accordance with the EU Package Travel and Linked Travel Arrangements Directive, Opodo provides financial protection. This ensures that, in the unlikely event of the travel agency’s insolvency, customers are entitled to a refund of the package price or repatriation if return transport is included in the booking.

How can I contact Opodo?

You can get in touch with Opodo through several ways, whether you've already booked or not. For the best contact info for your specific query, please head over to: https://www.opodo.co.uk/customer-service/ and click on 'Contact options'. You'll find all the different ways to reach us there.

Can I get a full refund from Opodo?

You can find our refund policy and check all your options at https://www.opodo.co.uk/travel/support-area//. Once you're on that page, just click on 'Refunds'.

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