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About Emirates

Emirates boasts a fleet of more than 265 aircraft, including Boeing 777s and Airbus A380s, and operates flights to more than 155 international destinations. It's the Middle East's largest airline, ahead of Saudi Arabian Airlines.

Established in 1985, it's part of the Emirates Group, which is owned by the state-owned Investment Corporation of Dubai. The airline isn't a member of any alliance but has codeshare agreements with other airlines, including Malaysia Airlines and Japan Airlines.

Emirates flights frequently feature economy class, business class and first class cabins, and an in-flight dining service is available on some routes. Emirates has received many travel industry accolades over the years, and won the Airline of the Year category at the 2018 Air Travel Awards. It has a rewards programme called Emirates Skywards.

How do I check in online with Emirates?

Emirates offers an online check-in service for flights departing from 110 airports, including Dubai, London Gatwick and London Heathrow. However, you can't check in online if your first flight is being operated by another airline, even if it's a codeshare flight. If the first flight on your itinerary is with Qantas Airways, however, you can use the Qantas online check-in service instead.

To use the Emirates online check-in service, you'll need your booking reference/PNR and the surnames of anyone you want to check in. You can check in up to nine passengers if they're on the same booking and you can change your seats at this stage. Anyone aged under 16 who is travelling without an adult cannot check in online.

Once you've checked in, unless further checks are required, you'll be sent an e-boarding pass. If you can't print this, you can take your passport and ticket to the Emirates desk at the airport and inform the staff that you've checked in online. If further document checks are necessary, you'll need to collect your boarding pass from the airport's Emirates desk.

The online check-in system will be open from 48 hours until 90 minutes before your flight's departure time. You'll need to arrive at the airport at least an hour before your flight departs if you aren't checking baggage in, and at least 90 minutes before departure time if you are. Once there, follow the instructions on your boarding pass.

What is my checked baggage allowance on Emirates?

The amount of checked luggage you can take depends on your ticket class and route. For passengers on routes that don't depart from or arrive in Canada, North America, South America or Africa, the maximum total luggage weights per person for each ticket class are usually:

  • Economy special – 20 kg
  • Economy saver or flex – 30 kg
  • Economy flex plus – 35 kg
  • Business – 40 kg
  • First Class – 50 kg

The Emirates baggage policy states that you can use this allowance to take multiple pieces of luggage but the total dimensions of any piece (its length, height and width added together) must not be more than 300 cm. Pieces measuring more than this will not be allowed on the plane. No single piece should weigh more than 32 kg, either

However, if you're flying to or from North America, South America or Canada, or from Africa, different check-in baggage allowances and restrictions apply.

If you're travelling with an infant, you can check in either an additional 10 kg of luggage or one extra piece of luggage, with total dimensions of no more than 115 cm and weighing up to 23 kg, depending on whether the allowance on your flight is calculated by weight or by piece.

What hand luggage can I take on Emirates?

The Emirates hand luggage allowance regulations state that passengers who are flying in economy class are allowed a single piece of carry-on baggage. This can measure up to 55 cm x 38 cm x 20 cm and weigh up to 7 kg.

Those flying in first class or business class can take two pieces (a briefcase plus either a handbag or a garment bag). Each piece should weigh no more than 7 kg and the maximum dimensions allowable are:

  • Briefcase – 45 cm x 35 cm x 20 cm
  • Handbag – 55 cm x 38 cm x 20 cm
  • Garment bag – Maximum thickness of 20 cm when folded

There are some exceptions to this. Passengers flying from India can only have one piece of carry-on baggage (with total dimensions of no more than 115 cm), while those travelling from Brazil have a cabin baggage allowance of 10 kg.

If you are travelling with an infant and don't have a child seat, you can bring a carry-cot or collapsible pushchair into the cabin, subject to space availability.

Latest customer reviews on Emirates flights

Book a cheap flight with Emirates
3.9 /5
Total reviews based on: 552
Birmingham Intl - Indira Gandhi International Airport ( BHX - DEL )
5.0 /5
Date 2019-09-03 Location Derby Age 51-70 Class Economy

Price is more than what it should’ve been! Other than that service and experience of processing the booking was easy

4.5 /5
2 reviews
Glasgow Scotland - Durban International Airport ( GLA - DUR )
5.0 /5
Date 2019-09-13 Location South Africa Age 31-50 Class Economy

Excellent standard of care and service with Emirates. I have always use this airline whenever I travel because of its highest service delivery. Cabin crews treats their customers highly. I enjoyed my trip with Emirates airline. Many thanks

5.0 /5
1 reviews
Stansted - Lusaka ( STN - LUN )
5.0 /5
Date 2019-09-12 Location London Age 31-50 Class Economy

It was a very expensive flight but we love emirates and so we paid that extras Unfortunately, I had trouble with the fact that my return flight had lowered baggage allowance which didn’t make sense and we only found our when we got to check out. That was not good!

5.0 /5
1 reviews
Birmingham Intl - Singapore Changi Airport ( BHX - SIN )
5.0 /5
Little D
Date 2019-08-06 Location Birmingham Age 31-50 Class Economy

Great airline and even better airport...great experience

5.0 /5
1 reviews
Heathrow - Dubai International Airport ( LHR - DXB )
5.0 /5
Date 2019-08-05 Location Salisbury Age 51-70 Class Economy

Emirates staff were excelle

4.0 /5
46 reviews
Manchester International - Murtala Muhammed ( MAN - LOS )
5.0 /5
Kolapo Ogungbola
Date 2019-08-26 Location MANCHESTER Age 31-50 Class Economy

Satisfactory response

5.0 /5
1 reviews
Manchester International - Dubai International Airport ( MAN - DXB )
5.0 /5
Date 2019-08-19 Location Manchester Age 31-50 Class Economy

Brilliant flight - no surprises.

3.9 /5
45 reviews
Gatwick - Dubai International Airport ( LGW - DXB )
5.0 /5
Date 2019-07-20 Location Uk Age 31-50 Class Economy

Good service but had bad experience with my luggage which was damaged and my travelling bag was destroyed and horribly damaged by emirates staff. In fact my luggage was found on the airport floor in white transparent polyton bag unattended or to alert me of the damaged. That made missed my flight and had big problems with connecting flight due hours spending waiting and looking for my bag while arrived at Accra to connect to Kumasi. The case is transferred to Gatwick and I told to go home with damaged bag without taking any responsibility at all. It’s sad. I need my bag repaired or pay fir it including the inconvenience caused me. Great pain and disappointment.

4.0 /5
55 reviews
Soekarno-Hatta International Airport - Dubai International Airport ( CGK - DXB )
5.0 /5
Date 2019-07-15 Location UK Age Over 70 Class Economy

Emirates as good as you would expect. Really good with the two boys travelling with me.

5.0 /5
1 reviews
Glasgow Scotland - Phuket International Airport ( GLA - HKT )
5.0 /5
Date 2019-06-23 Location Scotland Age 51-70 Class Economy

Very good

5.0 /5
2 reviews
Birmingham Intl - Dubai International Airport ( BHX - DXB )
5.0 /5
Ian Edward Meredith
Date 2019-06-22 Location Derby Age 51-70 Class Economy

World class

4.2 /5
28 reviews
Newcastle International - Bishkek Airport ( NCL - FRU )
5.0 /5
Date 2020-04-02 Location Kyrgyzstan Age 31-50 Class Economy

From New castle to Dubai flight was on time and staffs on the plane were very friendly, only next flight to Bishkek flyDubai was delaid and I had to wait in the Dubai airport 28 hours sooo tired and of any way I fly.

5.0 /5
1 reviews
Manchester International - Phuket International Airport ( MAN - HKT )
5.0 /5
Date 2019-04-02 Location Sheffield Age 31-50 Class Economy


5.0 /5
2 reviews
Manchester International - Suvarnabhumi Airport ( MAN - BKK )
5.0 /5
Relaxed Traveller
Date 2020-04-14 Location Age Class Economy

Very enjoyable flight. Attendants polite and approachable. Above average food.

4.7 /5
11 reviews
Turnhouse - Ile Maurice Sir Seewoosagur ( EDI - MRU )
5.0 /5
Date 2020-03-09 Location Edinburgh Age 51-70 Class Economy

Flight was good plenty leg room. Would fly with emmirates again.

5.0 /5
1 reviews

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