Air China, with headquarters in Beijing, comprises the flag carrier of the People's Republic of China and the country's second largest airline after China Southern Airlines. The company's first flight was made in 1988, the year Air China was founded, however Air China didn't really take off until the mid-90s when aircraft started being imported and the number of airports in China increased. In 2004, with the airline industry now well-established, Air China acquired Zhejiang Airlines and entered in to the Hong Kong and London stock markets. They currently offer flights to destinations across Asia, Europe, America and Australia.
All passengers on Air China flights can check-in online to save time queuing at the airport. During the online check-in process it is possible to select a seat and print out your boarding pass. However, the check-in time varies in accordance with the departure airport. For example, online check-in opens for domestic flights 24 hours prior to scheduled flight departure and closes 1 hour before take-off. Similarly, online check-in opens 48-24 hours before international flights and closes 4-1 hour before take-off. Thus, passengers are highly advised to check the timetable for their corresponding flight before they check-in online.
On Air China flights all cabin baggage must fit in the seat in front of you or the overhead compartments. In addition, the permitted baggage weight varies in accordance with the passenger class of travel.
First and Business Class passengers are allowed up to two items of baggage weighing a maximum 8kg whilst Economy Class passengers are allowed one item of cabin baggage weighing no more than 5kg.
All items of baggage cannot measure more than 55cm x 40cm x 20cm. Any items of cabin baggage exceeding the aforementioned weight and dimensions restrictions will be stored in the hold.
Checked baggage should weigh between 2kg and 45kg. For international flights, each item of checked baggage should weigh no more than 32kg. Those baggage items weighing between 32kg and 45kg should meet the requirements of the destination airport and onward carrier (if applicable). With regards to the maximum dimensions, items of baggage cannot measure more than 230cm (height, length and width). or less than 60cm. All baggage exceeding the aforementioned weight or dimension restrictions can be checked in but excess baggage fees will apply.
Very old aircraft, not even able to charge a device.
old planes, food and in flight entertainment very poor ticket was cheap but will never book with air china again.
Food very little,but very tasty. Legroom really small. Very good for the price. I will fly with them again, but only business class.
Food was disgusting; transit in Beijing is chaotic; too many unnecessary interruptions/announcements during flight; one of our luggages turned up 10 days later which forced us to spend more money and to be told that $50 is the maximum compensation that we can claim.
Confirmation took too long and customer support was awful as usual.
There was a family travelling in Business Class with a young child that cried almost the whole journey. What can be done in these circumstances? I moved back two rows, the person next to me had already done so. The family moved back into our now vacant row with their moaning child. Some people appear oblivious to the fact that some of us pay more in order, amongst other things, to have a quiet trip. If they have enough to ship the whole family business class, perhaps they should just book the whole deck?
This was the cheapest flight available, so for the price it's reasonable, but every aspect of it screams 'budget airline'. Both on the way there and back the flight ran out of red wine. They pour half glasses, you get two in an almost 12 hour flight. Staff were at worst rude, at best abrupt. The shorter flight, still 5 hours, didn't even have inflight entertainment, the longer one did, it was limited though not bad. If it were down to me again, I would consider my comfort levels for such a long flight. This was almost £100 cheaper than the next cheapest, so it all depends on what you value most. Definitely not awful, though certainly not great.
Some of the food was not edible, seats were not comfortable and the in flight entertainment was not working.
Overall our flight was trouble free. The cabin crew were very good and we felt well cared for. I would travel with air china again.
The cabin crew to speak more clearly and slowly as very difficult at times to catch what was being said.
I dont know if this was the last flight of the day or something but the plane wqs very dirty. the toilets were espessially horrible. i felt that they were a bit tight with how much drink they gave you and they did not have a greqt selection,however, i did get my vegitarian meal as requested on this flight,although on all other long haul flights i hqve been on i have always been offered snacks etc inbetween meals but wasnt on this one. on the 2nd leg - Beijing to Yangon there was no entertment whatsoever as the only screen wqs on the celing and spoke a very distorted chinese, with chinese subtitles that were too small to read!!! i can not say I enjoyed any part of either of these flights, but as they got me to my destination without injury; i cant complain!!!! same with the staff, they were never horrible or rude; they just did their jobs. ie they were not friendly or approachable,but they were there when you called and got you whqt you wanted so cant complain but also cant score higher: