|Hand luggage allowance||55 x 40 x 20 cm||Air China's hand luggage must not exceed 55 x 40 x 20 cm.|
|Hand luggage weight||8 kg||The hand luggage weight must not exceed 8 kg.|
|Fidelity programme||Phoenix Miles||If you are a frequent flyer, you can benefit from the Air China fidelity programme.|
Decent service movies wernt in english but had subtitles and i enjoyed the ones i watched
Excellent all round !
Improve the quality of the flight and commencement should be in clear English.
Fantastic experience, very good meals, drinks etc. Chinese stewardesses were lovely and helpfull, can't praise them highly enough. The only thing i could complain about was the return flight, a plane itself to be more precise. Airbus is not really suited for that sort of flight, it took over eleven hours to flight from Bejing to London (compared to nine hours with Boeing) plus the legroom was pathetic, I am quite tall so it was a strugle.
Great price even during New year
Expensive for shortish flight with only a few nuts provided as a snack.
We were happy with the service though late change of gate was not indicated to us until very late before boarding.
I had no problems flying with Air China food not great but is it ever on airlines. I would fly with them again
My experienced wasn’t great I was stranded in Beijing and when I arrived Manila I lost my luggage . I sign up the lost luggage form and when they check my luggage still in Beijing and it takes 5 days until I collect my luggage to the airport in the city 1 and half drive to my place .
I paid for our seats to be together on all flights on the last flight from China back to England we were seated apart. I’ve asked for a refund but so far been blanked
I received no notification about the cancellation of my return ticket. I only got to know it when I arrived the airport. It messed up my schedule and cost me a lot. And you refused to be responsible
Air china worst Air line I have ever traveled on .. Air hostesses couldn’t understand English and when explaining what we was going to have to each in English still couldn’t understand what she was saying.. Food disgusting. My case was 1kg over and they changed me 30 dollars American and 30 dollars NZ that’s not good . Air hostesses are rude and Beijing Airport they are very rude will not fly to that Airport again and definitely not fly with Air China again